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[Resolved]  Bmtc — poor behaviour & wrong way of taking bus fare

Every time we cant give the exact bus fare . Sometimes we may not have change. I[censored] give a note of Rs.10 and ask for a ticket of rs.5, for that also conductors are shouting like anything. And sometimes simply they are keeping the change with them . And if you ask again shouting.Conductor scolding public like illiterates,its actual shame on BMTC Selection team..Please do hire who are well behaved one,otherwise may result in........
Like this many days i've given 10rs for a rs.5 distance.
today this thing happened in bus no.KA-01 F-4742 Kengeri to yeshvantpur..time:6:40 am-7:30 am,date:1st March 2012
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Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
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Hi Sir,
My name is prasad I am working in software company in bellandur . I am staying in kadubeesana hally.
Every day I yse to travel in bus bus ticket fare is Rs.6
every day conductors not giving ticket this is not in one bus in every bus if I give Rs 10 then they will return 5rs back If I ask for ticket they will not respond they are just moving to front. If I give exact change Rs 6 then also they are returning Rs 1 no one is giving ticket in outer ring road buses especially from marathally to bellandur route.

If we ask ticket also they are not giving I am feeling very bad about this.

And I am travelling in route from last 1 year I didnot saw any checking inspector in this route. Please do something stop these activities.
Dear Sir,
I am Shilpa Venkataramana working in a private concern and I travel from Hebbal to High Grounds (Hotel Chalukya) ... Usually the bus fare for this costs Rs.8.00 but today (25.04.2011) as I had no change I gave the Conductor Rs.100.00 and he gave Rs.10.00 ticket and returned Rs.90.00 and when I said that the bus fare is Rs.8.00 he said if you want change you should bring. Rs.2.00 is not a big issue but the way he spoke was really harsh and rude ... and he cant charge extra just that we didnt bring change ... this bus comes to Hebbal around 10.40 a.m to Hebbal and reaches Kaveri Bhavan (last stop) ... Please take relevant action on this matter ...

Thanking you,
Shilpa

BMTC BUS Conductors — Harsh and rude behaviour

Dear Sir,
I am Shilpa Venkataramana working in a private concern and I travel from Hebbal to High Grounds (Hotel Chalukya) ... Usually the bus fare for this costs Rs.8.00 but today (25.04.2011) as I had no change I gave the Conductor Rs.100.00 and he gave Rs.10.00 ticket and returned Rs.90.00 and when I said that the bus fare is Rs.8.00 he said if you want change you should bring. Rs.2.00 is not a big issue but the way he spoke was really harsh and rude ... and he cant charge extra just that we didnt bring change ... this bus comes to Hebbal around 10.40 a.m to Hebbal and reaches Kaveri Bhavan (last stop) ... Please take relevant action on this matter ...

Thanking you,
Shilpa
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GOOD AFTERNOON

FROM
Anitha.N
Past five years i am travelling by BMTC buses but the conductor behavior is very rood, i am requesting u one thing please in the morning duty put experienced conductors and drivers. in the sense, on time we are not able to reach work place because of driver and conductor negligence.if driver is past conductor is slow like this and also some conductors are behave rudely, if it is morning only they behaved like that means how? how we can spend whole day. conductors there all pressures and angry they ll take revenge with us. not only them even we have lot pressure on our head but we can't behave like them only even we can't think how we should be in bus.

so please explain or give them training how to behave with people. this is not including all conductor but here i like to specify almost 50% of bmtc conductors are like that only.

BMTC — Not stopping the Bus at St. Joseph Indian School

THE BMTC BUSSES ARE NOT STOPPING AT ST. JOSEPH INDIAN SCHOOL AND THEY STOP AT BISHOP COTTON SCHOOL, WHICH IS ABOUT A KM FROM ST. JOSEPH SCHOOL, CAUSING LOT OF INCONVENIENCE TO THE STUDENTS. REQUEST FOR A STOP AT ST. JOSEPH SCHOOL.

NAGENDRA
WHAT EVER YOU HAVE SAID IS CORRECT

BMTC — No Rubber Sheets

As we know that BMTC is one of the biggest & most earning roadways transport in INDIA.
But 80% the buses wont have rubber sheets behind the rear tyres..
It will prevent atleast 50% of dusts,escpecially waters in rainy season..
We the peoples those who are all travelling by bike & cycles affecting very much..
Please take necessary actions.

Hi,
I m a Student v r nt getting pass b4 d day of expiry.
if it is the condition v ve 2 pay Rs20 per each journey such tht Rs40 perday.
So issue the passes b4 the date of expiry.



Thanking u
Hi,
Bus route-290E, No.-1358, Shivaginagar to Yelahanka.
I dont know whats the puropose of the driver and the conductor, they wont stop the bus whereever BMTC bus stop is there.
Both are very rude.Ask them to learn basic manners and how to behave with the passengers.
actualy this is problem faced by every 1...
This shldn't hpns mns u hve 2 wait untill the conductor gves change n d time he gves chnge bus ll b in nxt stop...

BMTC — Conductor Not Issuing Ticket Even I have given Exact Change

HI

Today 20th July 2011 Morning 9:50 Am I have boarded BMTC City Bus ( White and Blue) Registration number KA01 FA 1016 , Route Number 325 , Boarding Point Hope form Circle...

I have asked for Ticket from Hopefom circle to ITPL.. I given Exact change 4 Rupees... Then Conductor given back 1 rs and not given ticket... ( Actual fare is 4 rs .. he wanted to offer me 1 rs discount and No ticket )..
When I asked for ticket he looked with surprise and with a Negative behavior he Given me the ticket ... ( Ticket Number B[protected]

And I found He doing the same thing to most of the short distance travelling Passengers ( 4rs / 6Rs) . He says no change even he has the change, And Shouting at the people whoever demanding for the ticket...

It's Sad to know that Our BMTC money going directly to the Conductors pocket ...

This Instant is not happened just once ... This is very frequent .. Especially the route I have mentioned...
Hope You Punish the Above mentioned conductor... He is Very rude....
And you correct the system by adding frequent Inspections .....

Date : 20th July 2011
Time : 9:50 Am
BMTC City Bus : White and Blue
Registration number : KA01 FA 1016
Route Number : 325
Boarding Point : Hope form Circle to ITPL
Ticket Number : B30 312460


I hope at least one higher authority listens to it and take some action on it...


Warm regards
L.Venkateswara Rao
Dear official,

I bring this complaint to your notice with pain that we commuters need to undergo while travelling in your BMTC service which is the most sought reliable transport system in the city.

This incident took place on 26-Aug-2011 at around 9:10 am. I was actually trying to help a visually challenged person to get into the bus wherein he was relying on me to board him as he doesn't have vision power at all. He was trying to get to Peenya II stage and I was trying to help him to board the bus waiting at Jalahalli Cross.

At around 9:10 am, the bus route number 248, with the regestration number KA01 F 4697, was just heading towards Jalahalli Cross at the circle. The bus satrted getting moderatley crowded by the people. The visually challenged person whom I was trying to help him out to board the bus, asked me to help him by guiding him towards the front door. The driver suddenly got wild and started using Filth words and abused me in singular. He abused be by saying "Hogolo, akadege. Ningu Kannu Kanalveno" (in a rough tone). He went on with more filthy words but I had to handle the visually challenged person and thereby I couln't argue with him.

Visually challenged people relay strongly on others for support to commute from one place to another.Abusive words like these would ot not hurt their emotions but also can diminsh their self confidence. I do not understand why does BMTC employees such ill-mannered employees who instead of carrying the organisations pride, spoil thier brand name.

Sir, I seek your kind response to this. I view BMTC as a service more than an Opreating business. I do understand the in peak hours it is dufficult to control the public, but atleast your drivers must atleast cast expected politeness to physically challenged persons, which is a basic humane tendency.

Seeking you kind reply,

Regards,
Arun

BMTC — Ruthless behaviour of BMTC Driver

Dear official,

I bring this complaint to your notice with pain that we commuters need to undergo while travelling in your BMTC service which is the most sought reliable transport system in the city.

This incident took place on 26-Aug-2011 at around 9:10 am. I was actually trying to help a visually challenged person to get into the bus wherein he was relying on me to board him as he doesn't have vision power at all. He was trying to get to Peenya II stage and I was trying to help him to board the bus waiting at Jalahalli Cross.

At around 9:10 am, the bus route number 248, with the regestration number KA01 F 4697, was just heading towards Jalahalli Cross at the circle. The bus satrted getting moderatley crowded by the people. The visually challenged person whom I was trying to help him out to board the bus, asked me to help him by guiding him towards the front door. The driver suddenly got wild and started using Filth words and abused me in singular. He abused be by saying "Hogolo, akadege. Ningu Kannu Kanalveno" (in a rough tone). He went on with more filthy words but I had to handle the visually challenged person and thereby I couln't argue with him.

Visually challenged people relay strongly on others for support to commute from one place to another.Abusive words like these would ot not hurt their emotions but also can diminsh their self confidence. I do not understand why does BMTC employees such ill-mannered employees who instead of carrying the organisations pride, spoil thier brand name.

Sir, I seek your kind response to this. I view BMTC as a service more than an Opreating business. I do understand the in peak hours it is dufficult to control the public, but atleast your drivers must atleast cast expected politeness to physically challenged persons, which is a basic humane tendency.

Seeking you kind reply,

Regards,
Arun
Hello, I am serving in Indian Air Force and presently posted at Bangalore (Yelahanka). I approached the Office of BMTC at Bus Stand, New Town Yelahanka on 24 Aug 11 for obtaining bus pass for my school going child. In response, on hearing conversation in Eenglish/Hind, staff behaved in rude, irritated manner and tried to manhandled for even no fault. This misbehave of an Indian with an Indian Air Force Personnel due to language difference made me frustrated and also I could not find any help line to put my complaint forward. We, as defence personnel, serve the people of the Nation during various requirement irrespective of cast, creed and language. Thanks and hope the change of mindset of Kannadians towards their fellow countrymen.
Rude behavior of Driver and Conductor in BMTC Bus
Bus No. G9, From Shivaji Nagar to Yalahanka
Hi,
This Umashree working in TATASKY head office, I usually travel in BMTC bus from Jayamahal to Hebbal but yesterday I had a very bad experience with conductor and driver…I got into bus in Hebbal Dairy gate at 5:35pm and I have to get down in Jayamahal, my bus fare is Rs.11 but every day we cannot give change so I gave Rs.20 to conductor but he did not gave the change even though he has change, I started asking for change from Mekhri circle but he delayed to give till my stop comes, I requested a driver to stop the bus for a minute instead of stopping the bus in my destination he starting shouting very badly and stopped the bus in between a way not even in the next stop.
When government is providing salaries to those people why should they fill there pockets with passengers change? This is not matter of change it is the matter of service.
Driver should not only know the driving, he should have some commonsense how to behave with others.
This type of horrible drivers and connectors should sacked off, they are not capable of being a government employees. I really don’t know how the action will be taken on them but I want to know what action has been taken or suggest a best place to launch a complaint on priority.

Thanks & Regards,
Umashree.
Hello, i'm lakshmi. Daily Iuse to travel from Chowdeshwari bus stop to Shivajinagar. On 09.09.11 Since Bus no. 94D not come in time, I planned take some other bus to tata institute. So I board "Vidhana Souda" bus at 9.10 from chowdeshwari. But driver did not give stop in Tata institute. He gave stop in 18th cross malleshwaram, Since it was too late I came by Auto to Office by paying Rs.40/-. Having Bus pass paying for auto is very bad, I'm pragnent. as per docotr advice i'm not suposed to travel by auto. I requested driver to give stop. But he told "If want you can give complaint to anyone". This is very bad. Please take necessary action.

Best Regards,
Lakshmi
i am complaining about the abuse behaviour of the conductor. the bus number is KA-01, FA1855.
timing is 11am, date - 09/09/2011.
if anyone are able to take action, please take it.
Otherwise if i am taking the action, then you all are gone...
ka01 fa1401 bad behave by driver 10/09/2011 9.45am..
When i am getting down by bus in my stop.. Driver suddenlly closed door and moved bus i was jammed midlle of door.. By god wish i didn't fell down. i hold door tightly untill 300 mtrs.. i asked him why u closed door, , he replayed worstly.. i told him that i will complaint to BMTC shanthinagar.. for that he told worstly they dont have work in office simply romming in office.. give complaint and ********* under tounge words used.. please take auction on him dont neglect..and Kindly request you please teach them how to behave with passangers...

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