[Resolved]  BMW — Supplied fake devices

Sir I'm Harish, Police Sub-Inspector, Karnataka State Police. My complaint is about one GSM Bug and a spy pen camera 2GB. On seeing them on the web I thought they are helpful in my profession and I didn't have a second thought to buy the ones. So I purchased them paying Rs. 4700/- through a dealer by name one Deepak Sharma([protected]). But when I checked them, to my surprise neither of them is working at all. They wont get charged, not even a blinking of LED light as a sign that they are responding, no video recording etc.. When I opened the camera on PC there is only one Folder called Audio which is empty.
So I started contacting the above said person. But I felt very disgusting, despaired for their nill response. Whenever I called him I'm responded either 'He is abroad, or he is in ICU due to illness, or he is out of station'. Or they simply reject my call. I think they are used to it all by cheating people.
Sir, I don't want my money back, rather I'm ready to pay any more amount to get the faulty devices replaced. If you can't replace them, at least let me know your address. I'll send them to you. After all what shoud I do with them? They may be useful to you for making your shameful business! I really don't mean to abuse you, but I'm deeply pained by your cold response! Hope you'll attend to my complaint at the earliest. My office Address R. Harish, PSI, Control Room, State Intelligence, DG's Office, Nrupatung Road, Bangalore-02, KARNATAKA. My mob No. [protected]. Thank you
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BMW India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    782
    Pending
    0
    Resolved
    276
    BMW India Phone
    +91 12 4456 6000
    BMW India Address
    Plot No. 2-B, Phase 1-A, Verna Industrial Estate, Verna, Goa, India - 403722
    View all BMW India contact information