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[Resolved]  Bombay Dyeing — Colour fading

I have purchased cloth of navy blue colour for three numbers uniforms( churidars 8.25 metres) from a Bombay dyeing outlet, VIKI, Vadayattukotta Junction, Kollam, KERALA for my daughter during 8/08. Unfortunately within two months the colour of the cloth faded and became useless.I have been using bombay dyeing uniform cloths for the last 13 years for my children and such an incident is for the first time.When the dealer was contacted he offered that he will give free cloth for one churidar and gave it on return of one churidar saying that it is on mercy. Kindly take steps to see that my losses will be compensated and your firms goodwill will be maintained
Thanking you
Vinayan.D
Asst. Executve Engineer
Irrigation sub division
Asramom. Kollam
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Complaint marked as Resolved Aug 14, 2020
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    Bombay Dyeing
    Customer Care Service
    Customer satisfaction rating
    54%
    Complaints
    35
    Pending
    0
    Resolved
    19
    Bombay Dyeing Phone
    +91 22 6662 0000
    Bombay Dyeing Address
    Neville House, J.N. Heredia Marg, Ballard Estate, Mumbai, Maharashtra, India - 400038
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