[Resolved] Book My Show And Movie Time Rajouri Garden — Money Refund | |||
Hi, On friday 10th sep 2010, I booked 2 tickets for 11th sep We R family at Movie Time Rajouri Garden 2.10 pm show from book my show. I got the confirmation email and sms at that time. After reaching the ticket counter I showed the ticket confirmation message for tickets. The counter boy gave me 2 tickets of Dabang. When I asked him that my booking is for We R family but he replied shows timings has been changed on 10th September and there might be some disconnect. I escalated this issue to the Movietime manager but he was not bothered and he offered me 4.45 show in replacement. I asked him to give my money back but he refused. I am not at all happy rather you can say disappointed. I neither watched We R family nor Dabang. I will never ever book my ticket from book my show and I will not watch any movie in Movietime. I will never recommend any of my friend to book tickets from your site.I simply want my money back or rather I will escalate this issue. I will keep on doing that untill this case gets resolved. Looking for your cooperation in refund process. Regards, Abhishek Arora Mob : [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi,
This is regarding the cinema hall named Movietime Raja Garden (Delhi). We went there on 31st Oct 2015 for watching the movie 'Pyar ka punchnama 2' at 2:55 PM. The movie is rated at 'A' (Adult) category but:
1) No id proof was asked from any of the visitors who were there for watching the movie.
2) Children ranging from all ages (5 to 15 years) were present in Audi 1 for this 'A' category movie. They also created lots of nuisance during the show.
3) All Vulgar words were replaced by 'beep' sound in the movie. Don't know why it was done since it is an adult movie.
The Movietime management does this to sell more tickets of their shows in the market. However this is not the case with other cinema halls in delhi. And hence, it was a bad experience while watching the movie. It should be highlighted to the concerned authorities in order to take action and resolve.
Regards
Sameer
[protected]
This is regarding the cinema hall named Movietime Raja Garden (Delhi). We went there on 31st Oct 2015 for watching the movie 'Pyar ka punchnama 2' at 2:55 PM. The movie is rated at 'A' (Adult) category but:
1) No id proof was asked from any of the visitors who were there for watching the movie.
2) Children ranging from all ages (5 to 15 years) were present in Audi 1 for this 'A' category movie. They also created lots of nuisance during the show.
3) All Vulgar words were replaced by 'beep' sound in the movie. Don't know why it was done since it is an adult movie.
The Movietime management does this to sell more tickets of their shows in the market. However this is not the case with other cinema halls in delhi. And hence, it was a bad experience while watching the movie. It should be highlighted to the concerned authorities in order to take action and resolve.
Regards
Sameer
[protected]
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Movietime Cinema - Rajouri Garden(in West Gate Mall )
I Went to Movietime Cinema( waste of time & money, poor service ) for a 3D movie ... Guys don't make this mistake again ...
Went for - Harry Potter 3D
Show timings - 7th August, 2011 -> 5:50 pm show
They don't believe in providing Service to the customers ... they kept 50 rs [COLOR=#009900 !important]deposit for every 3D glasses ... BUT
1.The movie started But we didn't get any 3D glasses.
2.The Movietime employee came to [COLOR=#009900 !important]provide[/COLOR] these glasses after 15 minutes fromthe time movie started.
3. Not only this ... they came with some limited no. of glasses compared to the total no. of people came to [COLOR=#009900 !important]watch the movie[/COLOR] .
4. Half of the 3D glasses were broken (no side handles )...
5. Somehow.. i got the 3D glasses after 30 minutes from the time movie started .
6. BUT when i tried them .. they were not upto the mark ... 3D glasses were blur... Huge Scratches on the Glasses... i wan really disappointed by this time from the service i am getting...
7. I went and shouted at the staff and asked them to call their manager ... The reply i got was ..." Sir, there is no point of talking...nothing will happen" ...
8. You can expect what kind of customer service they are providing ...
9. Later, one of the employee told me to watch [COLOR=#009900 !important]the movies[/COLOR] and he will send the manager to my seat ... He provided me the Disposable 3D glasses...
10. Till interval, no one came... I asked for the manager again. But the reply i got was the same " he will come to your seat in some time " [/COLOR]11. Movie finished ... no one came ... I went to the ticket counter on the ground floor ... there i got the reply that the manager sits on 4th floor and u go to 4th floor ..I asked them to make a call to the manager and i want to take to the manager [COLOR=#009900 !important]on the Phone .. They clearly said no .. and told me nothing can be done here... [/COLOR]
There were more the 50 people who said the quality of the Glasses were poor ...
All People in the hall get the Glasses after 15 - 30 minutes from the time movie started ...
Manager was not available to solve the issue ...
I will Strongly recommend you people to avoid going to Movietime Cinema ...
I will never go to any Movietime Cinema ever...
Waste of Money .. Big Disappointment ... Poor service ...
Pritish