BookMyShow.com — Cancellation of Ticket | |||||
I had booked tickets from BookMyShow.com for a movie at DTCityCentre - Gurgaon. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges, and may be more but refund the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their senior,. they promised to arrange a cal back which I never recveived. Regards, Vidisha Was this information helpful? | |||||
 67 Comments | |||||
Comments
https://www.change.org/p/national-consumer-disputes-redressal-commission-movie-t...⇄
I have a petition filed for this. Please support me and we will enforce this change.
I have a petition filed for this. Please support me and we will enforce this change.
customers are cancelling the booking only due to some problems and in such situation the option for cancellation must be provided otherwise it amounts to unfair trade practice.
Kindly Cancel My Ticket Prasad Imax Hyderabad Screen Preminum N22, N233 Today 4 Pm Show Mobile No:[protected]
How can there be no cancellation policy. Its pathetic. This is just a way of cheating people
I booked 3 ticket mistakenly for 11:15 pm instead of 11:15 am today
Can i cancel it now??
Can i cancel it now??
I too logged complaint : https://www.consumercomplaints.inbookmyshow-booking-id-wqjks2d-c1643833
nja's reply, Jul 29, 2017
book my show saves themselves as they send to pvr money and pvr saves themselves as they say as you booked through book my show no refund/cancellation. even jabong doesn't cheat this way they act as wallet and rest we contact them for cancellation . As I booked through Book my show for which they take handling charge just like jabong they are responsible for customer concerns too. however in this case book my show says allow me to let you book tickets on pvr at our place and after that we have no responsibility!
Jabong is very responsible and professional to help . learn through them how to handle cancellation and refunds.
Jabong is very responsible and professional to help . learn through them how to handle cancellation and refunds.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
As you are saying that no option for cancellation fine but when you are giving option to book why don't you give on option to deselect the seats when cancellation is required.
Even if that option is not available you can inform the corresponding theater if the cancelled seats got sold you can return back the money else not required. Why don't you try this.when someone can't reach the movie theatre means they can't reach how can you expect them to go and sell tickets at theatre.
Just think and help your business.
Thanks
Suresh Kumar B
I have a petition filed for this. Please support me and we will enforce this change.