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bpl celeste worldspace radio reciever — I think this is the worst manufactured product from BPL

sir i have purchased BPL Celeste world space radio receiver few months back the product was good for a couple of months but later on it started giving trouble it automatically switches to off mode i have got it repaired the set from BPL authorized service center at least three to four times but still its not working, i have never saw such type of product. please i request BPL people don't try to manufacture this kind of product and release in the market.
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1. Presently, we are at SUDAN (Malakal).

2. We have six World Space Receiversfrom BPL, purchased in India and now at SUDAN. One of which was recharged from Delhi in the month of Apr 09. We are not abale to receive Indian Channels on any of them. How can u help us?

3. Also request for a user manual as we don't possess even one.

4. Whom can we contact in Delhi for guidance on phone?
Respected Sir,
We are having a Space radio of BPL in the name of Jan Shikshan Sansthan, Chopda (Jalgaon) Maharashtra. Our Jan Shikshan Sasthan (shramik Vidyapeeth) situated at Taluka Place. Here we are having recharge problem every time whenever the voucher subscription comes in end. So you are requested to supply us the type of Subscription Vouchers and how we will get the vouchers to start our satellite radio station.

please contact us at ...
Jan Shikshan Sansthan (Shramik Vidyapeeth)
Kasturba High School campus,
Old Shirpur Road,
Chopda 425107, Dist. Jalgaon
Maharashtra State

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