[Resolved]  Britannia Industries Limited — Poor Quality

Address:Bangalore, Karnataka

Dear Sir,

I had lodged a complaint with Britannia Industries Ltd (Complaint No. 7749) about poor quality of biscuit manufactured by them.

Only once the company representative Mr. Nandakumar called and informed that a rep will visit me for more details. But no action taken as of now. The matter is pending since 45-60 days.

The biscuit had very strong black spots and I had to clean with liquid soap. It is a serious health hazard.

In the interest of the public, request your intervention or kindly let me know how to proceed further to get explanation / apology letter from Britannia Industries Ltd.



Regards
Vinod Kumar
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madam,

I Anand from Bangalore, yestarday i purchase Britannia Marie Gold Biscut @ 10Rs.It was astonished to see Insect like in Biscuit.We trust in yours product but seeing this, we can say Britannia has become Poor quality.Date of Manufacture[protected] I have taken photos for proof,
i hope the quality will be improved coming days,
Please improve the quality and make it hygenic for the consumers.
Thankyou & Regards,
Anand.C

E-mail:[protected]@yahoo.co.in
Mob-[protected]
Britannia Industries Customer Care's response, Nov 30, 2019
Verified Support
Dear Anand,

We apologize for the inconvenience caused. Kindly share your contact details with us at [email protected] and our team will get in touch with you.

Thanks,
Team Britannia

Wrong product

i purchased brown bread from mohali sector 71 on 9/03/2015, when i opened i get simple white bread and i got allergy from that, it was completely wrong product
Dear Simpreet,
We truly regret your experience with our product. Kindly share your mobile number and we'll get in touch with you soon.
Team Britannia.

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    +91 80 3940 0080 [Executive Office]
    +91 33 2287 2057 [Reg. Office]
    +91 33 2287 2439 [Reg. Office]
    Britannia Industries Address
    Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048
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