[Resolved] Britannia Industries Limited — Britannia good day biscuit complaints - complaint regarding mosquito found entangled inside the good day biscuit, lot no. 21121, packed on 10/01/10
1. I am Samant Thati from Bharuch, my address and contact number is noted below, here I want to call your attention towards your products, which since decades has been known for its quality and nutrition. We consume your products which are available in the market with faith and confidence since for the last several years,
2. I recently purchased your company product Gooday Biscuit Pack weight 54g, Packed on 10/01/10, Lot No. 21121, from the Shiva Canteen, Reliance Industries Limited, Dt. 18/03/2010, when we opened the pack, we were surprised to find that a mosquito entangled to a biscuit, due to which we had to face unwarranted situation in presence of Colleagues.
3. We have lost our trust to purchase your products any further. The specimen is with us as a proof of your spurious quality control,I am also having the photos of the biscuit along with the mosquito. please advice as to why I should not take legal action through the media and consumer forum, I expect an early reply from your end.
thanking you and yours sincerely,
8/115, Narmada Apartments,
Complaint marked as Resolved Aug 14, 2020