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[Resolved]  BSES Rajdhani Power Ltd — inflated billing

we are the domestic users of BSES having domestics connection of 5KW bearing CRN no [protected] we have received the bill for the month oct'09 for 9120/-.
we are using basement for domestic usage for our internal requirement as we have one room for slepping with no airconditioners or heavy motors installed there the only whihc is being used is 1 tubelight & 1 fan for max 8-9 hrs. the bill of 9120 is extermely next to impossible and we can challenge on this.

we would like to file a complaint against BSES for sending us inflated bills and installing high speed meters and causing mental harassment and agony to us
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

I am Vice President of 'Welfare Association G Block Hari Nagar; Regd. in 1978. Our area residents too got inflated bills during the months of Aug.-Sept. 2009. These were 100 to 150 per cent more than the usual. Complaints were lodged with DERC but BRPL has been justifying this increase without giving valid reasons. They have not been admitting the fact that their billing software is faulty. Second thing noted in our area is that Earthing Connection from pole to meter is missing in majority of the residents. This can result in electrocution whenever there is short circuiting in domestic wiring or any electrical appliance. DGM(Comml) at Maya Enclave office in Hari Nagar informed that if theEL LED on electronic meters blinks, it shows that there is earthing leakage in internal wiring. In these cases, meter run ten times faster till this problem is rectified. This information has never been intimated by BRPL or NDPL to their users. Consumers pay inflated bills without any increase in supply or actual consumption. Electronic meters are sensitive and no one notices that EL LED on meter is blinking.
June 2014, all residents of Siddhartha Extension Pocket C (near Ashram Chowk) have got inflated billing. Me & My neighbours have been `uniformly' billed at Rs. 10, 000/- per head for no rhyme or reason. Previously the bill would be Rs. 2000/- per month, then the billing increased to Rs. 4000/- per month, then the billing increased to Rs. 6000/- & now it is whopping Rs. 10, 000/- per month.

BSES is using incorrect practices...

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    Customer satisfaction rating
    35%
    Complaints
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    Resolved
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    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
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