[Resolved]  BSNL 3G — Modem shows "PPP link control protocol terminated; error

Address:East Godavari, Andhra Pradesh

Dear Sir,
Recently I purchased bsnl 3g modem ,a Teracom product and got a 3g sim with it and it worked properly for 2 days then when I would press Connect Tab it showed message"The PPP link control protocol was terminated." I tried again and again but for no positive result. I tried reinstalling software that too didn't work and later this sim was rejected by bsnl.They gave me new sim with extra 60 Rs charge but even this sim is also showing same message.On the other hand in same modem my 2G sim is working and showing connectivity.
Please look through the problem.

yours sincerely
Kumar Pranjal Dixit
Material Management Officer
ONGC,EOA
Kakinada
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Aug 13, 2020
Complaint marked as Resolved 
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I think companies are there to rob people, other companies are giving 3G services at very huge charges, and bsnl which gives 3g at low cost but they dont have persons who care for giving proper services, all (most) of people in bsnl are just working as per their schedules, no one is worried for loosing their job if dont work well or dont maintain well, even from top designated person to the bottom classed person to, all are set there with fix income with secured life with all facilities., so who would care if not getting good service by customer, afterall they are getting their bills from landlines, mobiles and some others so why would they care for new launched services, .. even i am using wired broadband and that also gets fluctuated at every now and then, many many many times complained, also got response everytime, but issue is still there as it was before, i.e. not having perfect connectivity, so i bought 3g of bsnl, but now i am also getting the same error of ppp..., but overall i love my India and Mera Bharat Mahan
I have just purchased a sim and i have the same problem.
Please some one come out with the solution.
Hi,

I am using BSNL 3G(3.6mbps) data card on 'windows xp professional'.

I am getting the following error while signal lost and I am trying to connect again,

==the modem(or other connecting device) is already in use or is not configured properly==

(or)

==The system could not find the phone book entry for this connection==

After this error, I cant able to connect. I am always getting the above errors. I have to restart my PC to reconnect to net.

So, per day I m restarting more than 10 times. Please anyone help me.

attached screen shot of errors.


BSNL people should reply as soon as possible...
I too got this problem but it is resolved after I uinstalled and reinstalled the bsnl 3g application. For this one can go to the start menu->program>bsnl 3g>uninstall

BSNL — have blocked my default gateway

dear sir/madam
i use mmx 310g usb manager with bsnl sim .my default gateway is converted into 0.0.0.0 which has no value and is obstructing me from port forwarding
Dear All,
I am also facing the same problem. I am not able to work for past two days due to this strange PPP protocol getting terminated. I have paid for unlimited connectivity and currently not entitled to even limitted connectivity !! Why cant these things be addressed by concerned staff of BSNL ? Why cant they post to this thread and say some thing ? So irresponsible !!
Dear Sir,
Recently I purchased bsnl 3g modem, a Teracom product and got a 3g sim with it and it worked properly for1day then when I would press Connect Tab it showed message"The PPP link control protocol was terminated." I tried again and again but for no positive result. I tried reinstalling software that too didn't work. Please look through the problem.
i m facing the same problem..so please help me ...my no is [protected]
i am also getting same problem. the modem is working.it support my 2g sim only. when i insert 3g sig the error message wii displayed
i have a same problem
Dear friends,
I too face same problems time and again. I could manage the PPP link ... problem by doing following steps. Try this ...

- Open Network & sharing center from control panel.
- Open Mange Network connections.
- Right click on 3G modem.
- Click on Properties, click on Options, click on PPP settings.
- Clear check box against "Negotiate multi-link for single connection" and click OK.
- In Network connections click OK and close.

This may help you. But there is no way to improve the speed. Try and mail me your experience.

Ramaswamy Natesan, Dharmapuri, TN.
My mail : [protected]@yahoo.com.

bsnl 3g /vision tek modem — very low speed 3g

I'm using bsnl 3g visiontek modem . i recharge my number for 1099 speed up-to 3.2 to 7.1 mbps. i have full tower and my home located near to the bsnl office. but my browsing and downloading speed is very less.but some time it will raise . very poor service from bsnl 3g. And my number is [protected]
I am using INDEX modem it's like any SIM can be use in that modem . i was bought Nov-2012 3'rd but still now are same problem

=== PPP link control protocol was terminated =====

I can try to solve this problem but i can't solve it . some of the friends told uninstall the software and again the software but can't solve this problems
Please check and follow details given on these sites, they MAY give solution to yours problem, but this problem is mostly network based, it is resolved after repeated trials of attempt for establishing connection. On your modem software keep clicking "Connect" even after "PPP link control protocol terminated" displays.click ok to pop-up and keep trying "Connect".
* http://www.indianist.com/bsnl-3g-connectivity-issues-ppp-link-protocol-was-termi...

* http://support.microsoft.com/kb/318718
repeat
I Select 3g Prefered then Some time Connect. (about 5, 7 times).

When Connect then Gooood Speed of internet.

Reply on [protected]@gmail.com.
I am facing a problem 734 ppp link protocol was terminated since lat Friday

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