BSNL Broadband — frequent reset

Hi, I stay in Chennai. I have a very frequent reset of the BSNL Modem. I lost connectivity say in every 2 or 3 hours. then to get it restored I need to wait for atleast 30 minutes or it may never happen also.

I tried calling the USELESS 1500 number and trust me, the operators or the call center workers will simply re-route it to a different channel were the call will automatically gets disconnected. Many time I hear some noise when this happens.. ppl working in BSNL Toll Free dpt are never bothered on their customers, it is not just the TOLL FREE it is the whole BSNL ITSELF.

If someone ask me on feedback to go for a BSNL BB or Not...I WOULD SAY A BIG NOOOO.

Reason: USELESS CUSTOMER SERVICE.

That is the REASON why still Private service providers are still survying in this earth like Airtel, Reliance etc