[Resolved] BSNL Broadband — excessive bill in a particular month
The Account officer ( TR – III )
BSNL, BSNL Bhavan
Vellayittambalam, Kollam . 691012
Sub : Excessive bill generated in the broad band – during December 2007
Ref : i. Con.No.105149, Bill No. 19039231
ii. My earlier complaint registered on 21.1.2008
With reference to the my earlier complaint, I may inform you that, I have not received any reply from your side so far.
Further on inspecting the service records, it has been found that on the following dates, it was used very hugely . Kindly refer the enclosures which I had taken from the BSNL site .
a. 8.11.2007 the usage time is 2.03 AM onwards – appro: 15.75 lakhs kilo bytes( 1.50 GB )
b. 2.11.2007 the usage time is 1.49 AM onwards – appro: 21.27 lakhs kilo bytes ( 2.2 GB )
c. 6.1.2008 the usage time is 23.13AM onwards – appro: 8.50 lakhs kilo bytes (0.8 GB)
I request you to, kindly trace it out, who had used this, during the above mentioned dates
Hope you will do the needful at the earliest.
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Aug 13, 2020Complaint marked as Resolved