[Resolved]  BSNL Broadband — Poor customer care and service

my phone no :[protected] C. ID.no - [protected] i have broadband 500 home plan. but that plan not use so, i change the new home 125 plan. kindly change the plan do the need ful


thanks

govindarajan

my connection is weak and connection is irregular means every 15-20min it disconnect and connect itself creates me huge loss of time and money

[protected] plan 1350 disconnects every 15-20min

hi
this is assim i am staying in alwarthirunagar my broadband is not at all working for past 6 months i have complianed to bsnl office in alwarthirunagar from past 3months but they never took any steps or action against this, pls look forward in to it if we are complaining through phone they telling us complained in 1001or 1008 but its a wrong number i have gone directly to the office i have complained about for more than 12 times & they are maintaining one complaint book regarding broadband connection
and that also i have written my address, ph.no.but no body has turned up this totally disgrace.my address is:no.66a, p.s.constructions, indiragandhi street, alwarthirunagar,
chennai-600087 ph.no.24868653, [protected] pls revert back to me what you are going to act against this mail

I have been using bsnl broadband for quite some time now. Of late the service has become very poor. Whenever I go for connecting, a pharase "link failed - PPPOE appears; however, the connection does not come through. Even if the line gets connected, after some time, the connection automatically goes off leaving me high and dry.

No amount of complaints registration through telephone has helped me and the problem persists.

I m living in jodhpur

I Have 750 Ul plan, I have changed from 500 C plan to UL plan,

The bandwidth got differ a lot, earlier it was 80 to 100 KBps download speed but now it is 30 KBPS :(

Even most of time here server remain down and this make my time loss,

even my net lags whole time, i also called to 1957 to help me but no proper feed back from them

we have submited broadband connection form duly filed properly no.[protected]
we want to know pogress? please inform if possible

Go for Airtel

I HAVE THE BROAD BRAND USER O[censored]NLIMITED PLAN 6000RS 512KBPS BUT I AM NOT GETTING THATS MUCH OF SPEED(DOWN SPEED), FOR THIS I BROUGHT NOTICE TO THE CONCERNED AUTHORITIES SEVERAL TIMES BUT STILL COULD NOT THEY DID NOT ATTENDED NOW SHALL I GO FOR SOME OTHER COMPANIES OF BRODBAND OR YOU WILL SUGGEST TO RECTIFY THIS PROBLEM PLEASE TAKE NECESSARY ACTION AGAINST THEM FOR THIS I AM LOOSING SO MANY CUSTOMER SO ITS MY HUMBLE REQUEST FOR YOU PLESAE DO QUICKLEY

BASAVARAJ MUGALI
PRO NET CENTER OPP DURGHA VIHAR
MULGANDA NAKA GADAG 582101
[protected]
M::[protected]

My telephone number is[protected]. I have broad band connection.
Its remain disturbed most of the time and poor connectivity

I am frustrated with the BSNL BROADBAND service.Its too poor.The connectivity and browsing speed is worst than expected.Am in 750 home ULplus.Your broucher showed us the speed of 256kbs for the connection which I have but it barely reaches it. And the download speed is too worst between 0.1 to 5kbs which I have never expected.So do needfull and rectify the problem before I unsubscribe it.

Customer Care service is not at all upto the mark. The link of the Broadband connection is not consistent. Whenever register for complain, receive very poor response and issue doesnot resolve.
Moreover, due to frequent complains their representatives extends disgrace for the complain

Sir, i am a resident of kharia khangr viiage, thasil Bhopalghat Dist, Jodhpur and I have Telephone No264033 and Bord band was installed my resident on feb 2007 and till today i have not recived the portl ID and Password kindly do the needful.

i would like to know the usage of my connection

the customer care portal is not accessable all the time.i'm not able to register for dataone.kindly look into the problem.this is really embarassing.

BSNL Broadband service is extremely poor.My broadband connection with my BSNL Tel no[protected] broadband connection is getting disconnected every 5 minutes and unable to use it.

Suresh Chandra Gupta
[protected]
Vadodara

Dear Sir
My brother Mr. Dinesh Kumar Saxena (D.K. Saxena) has lost his mobile No. [protected] which was obtained from Jodhpur, Rajasthan, My brother is in journey at present and has requested through me that the above mobile No. may please be blocked immediately
Regards
Sincerely, V.K.Saxena
For D.K. Saxena