[Resolved]  BSNL Broadband — highly rude and ridiculous behaviour of S.D.O. broadband Dehradun

Hi, i have got fed up from getting a very low speed of net. I have filed a lots of complaints but it is of no use. If you cannot provide us that speed then why are you providing us your service.

hello...
i stay in mothrowla area dehradun...i took 750 plan unlimited 1 month before but i did not got any service..for this even i complained in the office but they said port is not opened in our area andit will take 15 to 20 days..but till yet i didnt got any service...please help me out..

regards
Akash kamboj
[protected]

my broad band internet connection is not giving services me ...my ph no is [protected], connection 's user name- drashok_kkl
address 40 .BP, GK campus Haridwar UK india

I fully agree. I am facing same problems with BSNL broadband

sir/madam,
i have paid the bill till 5/10/2009.
1-Rs 500 dated 21/05/2009
2-Rs 630 dated 09/08/2009
3-Rs3388 dated 05/10/2009
[protected][protected]-
Total payment Rs 4518=00(Rupees Four Thousand Five Hundred Eighteen Only)
sir i have purchased type 2 modem from bsnl, could you please give me the break up of the total expenditure i.e Rs 4518=00 so that it will be easy for me to understand the above expenditure.
thanking you in anticipation
yours faithfully
mrs sarita bisht
[protected]

Dear Sir,
This is humble request. you should think to hire profesional worker, who can respond once they receive complain, but this is not happening they are not even bother.

Hope something will change.

Best Regards

Hello sir/madam,

I am an customer of BSNL BroadBand services and really want to share with all my experience with all o[censored], actually m running an cyber with only 5 computer with the BSNL BroadBand connection, and i want to say that " IT's really Sucking me Every Day i handling it" . Actually what the thing is i regularlly has problem with it and when i call 197 to lough a complain they said "It's not over work " our work is only to take complains and forward it, and if have problem then take this number and that number and that number not even respond".
M daily trying to get rid of it, but it's my badluck that our location is little bit interior so sify and other are not have their line's here and I am really Fed-up with "BSNL BroadBand" . What to do if someone had the answer of my query Plz... i m waiting...

BSNL Broadband — Delay in connection & Rude behavour of BSNL exchange employees with customers

Hi,
I have applied for BSNL broadband connection last one week but till now nothing is happening. When I had been to BSNL exchange office in BTM Layout, Bangalore, there behavior is so rude, Mr. Sriniwash (employee of BSNL exchange BTM Layout) has shouted on me and when I have asked that oter service providers are giving connection within 3 days then he is showing me hand. He told me that talk to officer, when I asked where is he, answered me that he is outside so go and search is main road.... rudly. he told me that still it will take one more week means total 2 weeks, after weeks also it is not sure ki I will get the connection.

I just want to know to the BSNL high athorities that is this way to behave with your costomers. I know nothing is going to happen...
Next month only I will take any private sector BB connction, at least they will behave with their customers in well manners.

Pushpendra Verma
+91-[protected]
[protected]
pushpendra.[protected]@gmail.com

I have a broadband connection to my phone no.[protected] with 500C plan. But i cannot access full dounload speed which usually goes to 200KBps. I got the speed within 20-60 KBps usually. sometimes lower than it. Also i cannot open the site to see my Broadband usage due to page error. I complent for it many times in my local Telephone Exchange i.e. Belurmath Exchange. But they usually say that it is totally good by their ends.
Sharad Chowdhury
1, Thackwell Road
Belurmath, Howrah-711202
Phone 26544903

I am user of BSNL Broadband connection through Home Combo 500C plan . Since begning facing lot of problems like slow speed & disconnection frequently due to some times cable broken & most of time technical reason from BSNL office. Lodging of complaints is a big task & feeling like we are still living in Developing Country, its our mistake to feel now we are a advance country in communication field . Complaint No. 197 directed to complaint lodging at 2721110/1975/1957& same no. directed to lodge complaint at 197. Now i am feeling like a football with low air pressure, so please help me if some responsibile & Senior officer can do it.

Awaited of favourable reply


Ashish Vashishth
[protected]

I have a landline telephone connection bearing No. 2754703 in my late Fathers late Lt. Col. R.L.Sircar's name. I want to change the name from my late fathers to mine.my father expired in 1988 and since then I am paying the bills regularly. Since now we are getting reimbursement for telephone bill from office, I am unable to claim because the connection is not in my name.and also I want to get broad band connection.I had approached your office near Darshan lal crossing opposite St.Thomas school and submitted the form for transfer twice, one they misplaced the forms submitted in triplicate next time they refused to take the form saying since the connection is OYT category the phone cannot be transferred.Then they said I have to meet some officer and talk to him without asertaining whom to talk to and the number will remain the same and it will be in my name. I am confused by this sort of reply. Kindly let me know how to get the phone changed in my name, or else I have to take another connection and stop paying future bills for this phone. waitin for you reply to help me out.


H.L.Sircar
46-Rajendra nagar.
St. No.9
Dehradun
2754703.

Sir,
My residence No[protected] is out of order since three months . I can dail the Number but cannot listen the ring, after repeadly complains at Adampur exchange as well as at kalara village exchange, but could not see this phone in serviceable conditions. this is enough, even one day I took instrument to Adampur exchange to replace, but when checked by some one the instrument was alright, then that person assured me that your telephone line got some fault, I will send lineman, he will rectify the fault, this also happened two months before. even after so many telephonically complains lodged, but no result I could find.sir after waiting a long I am just sending you last e-mail.
kindly interven into and do necessary action please.
waiting for your reply.

Sukveer Singh Minhas

my telephone has not been working for past 11 days and no one has bothered to even listen to our plight. Ridiculous attitude of BSNL people. They havent still changed in this competitive environment because there is no accountability and they have no fear coz the entire lot is the same from top to bottom.


K.N Kala
Ajabpur Khurd, Dehradun
[protected]

My telephone no. is 2651910 using Broadband connection for the almost one year. The service of BSNL is very poor. I am having link problem almost daily.Link is not continueus. It breaks frequently and makes it impossible to work with efficiently. I have to work for maintaining the website, Under the present situation it is impossible to continue with this service. A number of times I have made complaints at 01351504 though I have got a very polite response but their action & response to our complaint is ZERO. I have also complained to SDO Dehradun. The system remained undisrupted only for two days after that it is again in the same pattern. kabhi chalta hai kabhi ruk jata hai.It is not reliable.

Where is my portal i d & and Usesof my broadband GB.download..ets.. my user i d - dr ashok_kkl My telephone no. is +[protected].
[protected]@yahoo.in

Please ! You must do my portal I D and Its opening system. My portal I D is not openning..therefore uses anclear... ? It is my right to know my usesof bsnl broad band down load GB etc.. Pleaese give me right help.. Officialy I have told many time to Mr. Lalit ji and account section also in the haridwar bsnl office..., I have no resrult...?

No doubt BSNL as a Company is not bad, and the majority of BSNL people is very hard working, but people like ...SDO, Patelnagar, they are the hell. One day people like SDO, ... will dissolve all the respect and repute of BSNL. The System of BSNL Dehradun needs major repair and staff reshuffling. The higher authorities of BSNL should take immediate action in this regard. Otherwise, people will not wait for your action, rather they will take action to get detached from the burden of BSNL and then BSNL will feel burdened by the people like SDO… Patelnagar. Jago… Sahab .. Jago, Grahak Jagega to ….

Only one word it sucks big time pathetic service pathetic cust service they dnt hv records of previous complaints made for d same issue even if it was 10 min bck raise there tones i[censored] ask too many ques that too female u would b speakin to a manoj n suddenly manish is on line asking wats d issue refuse to giv out name of superviser.. No turn around time after 5 o clock the technicians leave .. Its been 2 days n its hell of an experience