BSNL Broadband — Complaint at BSNL not being attended. | |||
I am a resident of Indira Colony, Bani Park, Jaipur. I was availing the BSNL Broadband 750 Unlimited connection. From April 18th, 2012 my broadband connection started giving trouble so I launched a complaint on 1500. The complaint no. given was 706135 and the person assured that the problem will be resolved within a day but the problem remained as it is and whenever reminded on 1500, the person reassured again and again that “the problem will be resolved within a day”. Finally on May 2nd, 2012 I re-launched another complain on 1500. The complain no. given was 7615463 and the person assured me with the same dialog “the problem will be resolved within a day”. Half an hour later I got a call from[protected] and the person assured that we are sending a service engineer within an hour. A day has already passed and neither had I seen the service engineer nor I re-heard anything to confirm the problem resolution till now. Ironically, today when I called[protected] hoping to talk to the concerned person I heard on the other end “This Telephone no. does not exist. I wonder that are we supposed to get such type of services from govt. sectors despite when the bills are paid on time. Its pity ….. I would be highly obliged if anyone get this problem resolved. Indrajeet Bhattacharya 143, Indira Colony, Bani Park, Jaipur Resi:[protected] Mobile: [protected] Was this information helpful? | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — complaint is not being attended.
Sir/Madam,In April 09 my phone no. 2794921 and 2793921 gone out of order and the attended of the complaint toled that the cable inside the house no. 1817, sector 7 is melt and due to this it is out of order. The attendent repaired and told us that the cable will be repaird soon. Again in May09 I gave a written complaint to Sh. Saini, then JTO, who assured to get it done very soon but till date nothing has been done. Yesterday my Ph. 2793921 has again stoped working. I again lodged the complaint and today they have assured for the repair of cable but has not done anything. I have noticed that the STD on my phone 2794921 has been disconnected, reason is beyond my knowledge.
Pl. intervein and do the needful done. A line of reply on my e-mail will be highly appreciated.
Purshotam Ohri.
[protected]. 2793921, +[protected].
House No. 1816A, Sector 7-C, Chandigarh