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[Resolved]  BSNL Broadband Connection — Bill correction

Hi,

I have been using the BSNL broadband connection since last 2 months only. I have got the incorrect bill which is charges high and extra service tax also.

In the bsnl bill they have mentioned the bill enquiry number and account officer number and i am in the process of calling at these number however nobody was picking up the phone itself.


BSNL bavdhan exchange says that they are not able to change the bill correction.

I dont know how would i solve this problem.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  2 CommentsShareTweet

Comments

This information may help:
http://www.articlearchives.com/asia/south-central-asia-india/[protected].html
Dear sir
I owned landline no[protected].I paid my bill no.[protected] for Rs 261, online by transaction id 73800118.Now I got bill no-[protected], showing the amount rs-261.41 as previous balance.It also happened once also.This is panic and consuming time to resolve.so cost also.pl correct soon.so I can pay my bill online.
Namrata singh
Dehradun

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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    11436
    Pending
    0
    Resolved
    5952
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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