BSNL BROADBAND DATAONE — Slow & No Connection

 
16 Reviews
India
 Karthikrajaindia
I have selected 'Category of Complaint' as Broadband, acutally it is Government services. However now a days it is worst than any other services.

1. If you call customer service you can hear only recorded karaoke. Suppose, if you r a lucky after mid night 1o' clock then you can just register complaint only which will be attended only after 2 or 3 weeks by telephone line man, who doesn't know anything about internet. He will advice that the orange light is functioning(brigggght) properly.

Here what I wish say is, do not change your subscription to Unlimited. Before changing it the speed will be up to 200 kbps, if you hav changed it then the speed will become as 10-20 kbps. Once again 'Thank you A.Rasa'(central minister, part of forgery karunanidhi & central government)
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dataone — bsnl broadband

Hi,

My bsnl broadband is not working for the past 1 week from evening 5.30 till morning 6.30, no proper response from any person.

BSNL DATAONE — POOR SERVICE

I HAVE A BSNL DATAONE CONNECTION USING SINCE DEC'07. COUPLE OF WEEKS AGO I AM UNABLE TO CONNECT THE INTERNET, I THOUGHT THAT THERE WAS A PROBLEM WITH THE REMOTE SERVER FOR THE TIME BEING. BUT SINCE AFTER A COUPLE OF WEEKS THE PROBLEM EXISTS, I HAVE GONE THROUGH ADSL MODEM CONFIGURATION, YET UNABLE TO CONNECT.
LAST WEEK I COMPLAIN IN WRITTEN FORM TO MY NEAREST BSNL OFFICE (WADI, VADODARA), UNFORTUNATELY TILL YET THEY ARE NOT SINCERE ABOUT MY COMPLAIN, I DON'T KNOW WHAT TO DO. PLS HELP ME OUT.

BSNL Broadband — Slow and no Connection

I am from Howrah.I have been using bsnl broadband since the last 1 year.it claims to give the user a speed of 2Mbps but my connection is very very slow identical to that of a dial up connection.And for the last few months i have not been able to download any file which is over 1Mb and sometimes small word or .pdf files could not be downloaded.Along with this since last 2 weeks the connection has gone worse most of the time I don't get the link connection. Repeated complaints has fallen into deaf years.Most of the times the clerk of the local office picks up the call and says that there is no officer and this have been happening whenever I try to launch a complain.please help me
my brodband not working since last one month. complaints made many times. no action taken.
Dear Sir,

I have Landline & Broadband Connection through[protected] since last one and half month we could not get continues connection of internet for the same. I had complain frequently but I could not get any proper answer. In day we are trying more then 40 time but nobody is ready to attained our telephone ( Panigate Exchange, Vadodara). In a private section their max. time limit is not more than 16 hrs. within this time they have to solve this problem otherwise they are suppose to increase our internet hrs. accordingly.

Kindly look in this matter and solve this at early hrs.

Thanking you and awaiting for your return reply.

Your’s faithfully,


Dilip Shah
i was already complant from landline no. 198 on dt. 9-9-08 next day evening check complent status on dt. 10-9-08 again complent accepted & given new complent no. but my old complent not solved. BSNL person coming on dt. 11-9-08 against complent on 10-9-08 but not solved he is told we are checking only line not checked your computer conectivity, but day time not avalable any internet knowladgeble person in my home therefore problem status still pending.

pl. do the needfull


Devidas Dhoble

BSNL BROADBAND DATA ONE — NO LINK

SIR,


FROM THE DATE OF TAKING NEW BSNL BROADBAND DATA ONE CONNECTION I AM HAVING PROBLEM IN LINK QUITE OFTEN.FOR
THE LAST 2-3 MONTHS IT HAS BECOME MORE WORST .FOR THE LAST FEW DAYS THERE IN NO LINK AT ALL.LODGED SEVERAL COMPLAIN BUT ALL IN VAIN.NOW I HV NO OPTION TO GAVE UP LINE.
TILL NOW I BELIEVE THAT THERE ARE NO ALTERNATE TO BSNL.


IN THIS CIRCUMSTANCES MAY I REQUEST YOU TO TAKE NECESSARY ACTION SO THAT THE ESTEEMED GOODWILL OF BSNL
ARE MAINTAINED.MY CONTACT NO IS [protected] OR 25344005
Dear Sir.
I registered for a new telephone connection by paying the registration money.
My NAME: H.D.Christopher.
Date of Regn:23.09.06
Recipt No: NLR -630495
Appln No: APP 626453
Regn No: HSR / N – OYT – GNL / 9128 – 000
Plan : General
Date OF Payment: 23.09.06
Demand Note No: 3016192
Now it is more than two years am waiting for the connection. When I approached unit in HSR Lay out, they told that the new lines has to be landline and till now they are lying a new line.
Now when I approached with regard to this, they are telling that the connection is got expired and I need to apply again.

Why? When I did not cancel the connection, how in the world it gets automatically disconnected?
Is it sold to some one? I need the connection immediately.
Am approaching the right of information to find out what happened to my connection?
Pl. solve my problem to get a new connection for which I am waiting for the past two years!! Shame on us that even in two years, we can not give one land line connection!!!
I am going to consumer court to get remedy if my appeal fails to get addressed

BSNL DATAONE — Slow Connection

I use a home 1800 from BSNL dataone. Since past couple of weeks the connections speeds have become extremly slow. Its supposed to be a 2mpbs connection and it is currently working at 61.5 kbps. Its even slower during the free time during 2 am to 8 am.

Please Help.
I ve become a sad man after taking dataOne i-net on my phone[protected] since Aug'08.I ve wasted more time in checking its connectivity than I actually used the net.I hardy get respose from [protected]. SDE, NET hardly got time to extend service to me.Disturbance in line is reported at least 20 times in last two months but no one takes care.I ve hardly got stable connection for more than few minutes.I am under tension.
I ve decided to surrender the connection by month end FOR POOR SERVICE & careless approach of bsnl, 71e58

bsnl broadband dataone service — frequent disconnection and bad customer service

last month there is no connection( bsnl broadband dataone) for more than 15 days, there is no proper customer service, although i made frequent complaints. but the bill for this month is 905, how this is possible, without connection hw i can pay the bill.
My Internet is very slow .
yes the speeds are getting worse sometimes i am getting download speeds of 3 kbps too, the bsnl shouls take it serious and increase their servers
it does not work in any place except guwahati...

BSNL BROADBAND DATAONE — Poor Broadband Service and speed

i have taken 299C bsnl broadband connection in the month of december in 2009.But till today the speed fluctuation is of a high deviation and if there is a technical problem they do not care to solve it.I am fed up to lodge docket again and again.unless and untill I literally shout at them over the phone they do not act.

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    BSNL BROADBAND DATAONE - Slow & No Connection