[Resolved]  BSNL Broadband Internet — security money refund

bsnl broadbnd — security money refund

sir
i had given application for the security money refund of the bsnl broad band internet usage .i have submitted type-1 modem also which i had taken in rent they told that money will be adjusted through land line phone bill but it has not been adjusted till now so please look into the matter and do necessary as soon as possible my personal details are
santosh kumar singh
phone no.[protected]
address.-
Q.No.-L2/52 ;kulsi road ;sakchi
jamshedpur;jarkhand
pin- 831001

sir
i had disconnected my bsnl broadband connection few month back
i had taken 250- home plan i had also submitted my modem which i have taken in rent modem was of type one. in my first bill after using broadband for one month bill came in which security money was also added. i had also given application for this. but there was no any money adjustment in my phone bill till now. so please look into the matter as soon as possible.

my personal details are
santosh kumar singh
phone no.[protected]
consumer no.-4058075
address-
Q.No.- L2/52;kulsi road;
P.O- sakchi,jamshedpur
dist -east singhbhum
jharkhand pin- 831001

sir
i had disconnected my bsnl broadband connection few month back
i had taken 250- home plan i had also submitted my modem which i have taken in rent modem was of type one. in my first bill after using broadband for one month bill came in which security money was also added. i had also given application for this. but there was no any money adjustment in my phone bill till now. so please look into the matter as soon as possible.

BSNL Broadband Internet — slow speed , break of link many times

my name is vaibhav . i have unlimited internet services of b.s.n.l but speed provided by b.s.n.l is very slow, sometimes the link connection becomes fail so help me please and correct my problem imediately thanks

BSNL Broadband Internet — not working complaint

complaint no. 1475081 dated 28/2/09 was given to the toll free no 1957 but till date i.e 8/3/09 my internet with broadband connection is not working whereas i'm regularly paying a monthly rent of 750rs.unlimited
i called up today i.e on 8/3/09 at1957 and the person sitting at the no. told us that he has only the duty of forwarding complaints and told to speak to sdo at 2000786 mr.mansoor alam.the phone no. which incidently did not exist .i called up at1:45 to 2:30pm.

also i want the waver off rent for all these days when my internet has not been working.
hope to get the result soon n a strict action from your side.

thanking you

sushil padmanabhan

yes i agree with complainant because i am also suffering somewhat a similar situation i had applied for a type 2 modem which also enables a wireless connection but so far i am not able to get the wireless connection in my laptop and whenever i call up the customer care they respond very rudely and so far nothing has done about please take a note .

BSNL Broadband Internet — I'VE BEEN CHARGED 25000 RUPEES FOR ONE MONTH.

DEAR SIR,
I HAVE TAKEN THE 500 RUPEES HOME PLAN.NOW, WHEN THE PHONE BILL CAME, I'M SHOCKED TO SEE THAT I HAVE BEEN CHARGED 25000 RUPEES.THIS IS A FAKE AMOUNT THAT HAVE BEEN CHARGED AGAINST ME.I HAVE ONLY DOWNLOADED 3 GB OF DATA AND THEY ARE SAYING THAT I DOWNLOADED ABOUT 24 GB.THEY ARE ONLY PROVIDING ME WITH 20 KB/SEC SPEED.IS THIS THE SPEED FOR A BROADBAND?AT FIRST THEY SAID I WILL GET 2.2 MB/SEC SPEED NOW THEY ARE ONLY GIVING 1% SPEED COMPARED TO THIS.THEN, EVEN IF I DOWNLOAD 24 GB, IT WOULD TAKE FOREVER.I HAVE TAKEN THIS CONNECTION 2 MONTHS AGO FROM APRIL TO MAY.I HAVE ATTACHED A SCREEN SHOT ABOUT THIS WITH THIS COMPLAINT.SO, CAN YOU HELP ME IN THIS CASE?PLEASE HELP ME.

you are screwed big time dude !!
quickly log a complaint with consumer forum...

the longer you delay this the deeper the mess u'll be in !!! :-)

BSNL Broadband Internet — not properly working for the past few months

Iam using BSNL broadband Internet sevice through Compo 500 plan. It didn't work properly till date.
it works rarely 2-3 days in a week. we registered complaints in the exchange, managers, IVRS number
but no use.

even iam using net, alwz gets disconeected and there will be breakage or poor voice quality at googletalk.i request the authorities 2 check in to problem n correct it as sooon as possible

To Change the Name In bill
In Bill My name is KAMDEP SINGH.

FLAT NO-A/3,
KALYANPUR, ROAD, NO4,
SINGH MORE, HATIA,
RANCHI

Consumer No[protected]
Tel No - RANW 2936149

Sir Please Rename my real Name KAMDEO SINGH.

Since last about 2 months the connectivity intrmitently disrupted. Lodged mny compalints, Linemen came and said lines are OK. Then 2/3 times men from Franchisee came and told that the modem is faulty. As I have purchased the modem in JANUARY 2009 It is under warranty. They once replaced the modem on 6.6.09 but that too is faulty as they have replaced an old modem. Again before a week the per son again came and certified the modem to be faulty but since the modem is not in stock they say that they will replace the modem when there is stock. That way since last a week the internet is hardly available occasionally and my business is suffering a lot. When caomplaining on 1500 they direct on 1504. They then direct to Franchisee who in turn say that I shoult contact25851100, This way I am being shuttlecocked from one contact to other to get no solution. I am senior citizen of 78. Pl help me. My telephone number connected through internet is 26855689

BSNL BROADBAND INTERNET SERVICE — non function of net service

my net is not functioning properly since a week it always gets disconnected in the evenings when i need it most

BSNL Broadband Internet — Internet is disconnecting continuously

My Consumer Number : [protected]
I have been facing the problem of frequent internet disconnection right from day 1 of its installation. I have complained about this couple of times - but, the issue was not resolved. Please take necessary action to avoid frequent disconnections.

BSNL Broadband Internet — Slow speeds

My phone no is[protected] and for the past 4-5 days I have been experiencing very very slow speeds like 10kbps.
My BSNL Broadband plan is Home 500 Combo.
Please see into this.

ONLY RS 25000!!! IN MY OPINION IT SHOULD BE CHARGED RS 500000.

its very slow...!!!

BSNL Broadband Internet — uses above excess billing

dear sir, I am vinod yadav and i live in camp-1 bhilai raipur.I have uses bsnl broadband internet services.bsnl given monthly bill ,but my bill is not clearly show and my monthly pack 250 rupees but billing given above 250 rupees ,not clear uses unit please consider my complaint .

BSNL Broadband Internet — BSNL non functional Internet Service and No service from BSNL

Please be noted that Internet service provded from BSNL thru the land line conection in my residence is non-functional since past one month.

This is not the first time , Even last time also it was non-functional for 3 month and after struggling badly with BSNL , they attended same.

Now again i am struggling with them and calling them everydayand making complains but there is no hearing from their side at all.

I am 67 year old and cannont run to their office everyday, though paying the phone bills timely.

Please help me.

Best Regards,

MR. R.J.GUPTA
PH.[protected] ; email: [protected]@yahoo.com
108-SURAKSHA 1,ELDECO COLONY,PGI ROAD
LUCKNOW