[Resolved] BSNL — RGT tune
I am having mobile holding no [protected] against BSNL post paid scheme. Today i received message of thanks from bsnl informing that i have downloaded bsnl tune and that Rs12 shall be charged in my account. There was another message of thanks that i will be charged Rs25 as monthly subsciption. Both the messages was send by bsnl no +56700. Immediately i reverted against both the messages, and informed the messaging sent nos that i have not downloaded any tune nor i accept the payment that is been charged as Rs12 plus Rs25. Against my message to +56700 it has been informed that my message is invalid and further in the message it has been informed as to how one can download other tunes, but no where it informs as to how the RGT tune can be cancelled. The method adopted by bsnl against acceptance of RBT tunes is dishartnening as well as humulating. How any one can accept only one way without any turn around.i strongly condem the method addopted by BSNL towards charging for RBT tunes which i have not asked for, but might have accepted the way that has been sent by BSNL in any form while answering the call or ringining any number, Hence kindly accept my complaint for the wrong way BSNL is charging for RBT tunes, also there should be way to cancell the above acceptance if it has been accepted unknowingly. No one will accept such ill method adopted by BSNL.
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Aug 14, 2020Complaint marked as Resolved