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[Resolved]  BSNL — RGT tune

sir,
I am having mobile holding no [protected] against BSNL post paid scheme. Today i received message of thanks from bsnl informing that i have downloaded bsnl tune and that Rs12 shall be charged in my account. There was another message of thanks that i will be charged Rs25 as monthly subsciption. Both the messages was send by bsnl no +56700. Immediately i reverted against both the messages, and informed the messaging sent nos that i have not downloaded any tune nor i accept the payment that is been charged as Rs12 plus Rs25. Against my message to +56700 it has been informed that my message is invalid and further in the message it has been informed as to how one can download other tunes, but no where it informs as to how the RGT tune can be cancelled. The method adopted by bsnl against acceptance of RBT tunes is dishartnening as well as humulating. How any one can accept only one way without any turn around.i strongly condem the method addopted by BSNL towards charging for RBT tunes which i have not asked for, but might have accepted the way that has been sent by BSNL in any form while answering the call or ringining any number, Hence kindly accept my complaint for the wrong way BSNL is charging for RBT tunes, also there should be way to cancell the above acceptance if it has been accepted unknowingly. No one will accept such ill method adopted by BSNL.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

i opted a hello tune, and send SUB 145383 to 56700. Rs 2 have been cut and sent a number to confirm(it is like #456...) it and it didnt stored in inbox too. how to confirm my hello tune

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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    14427
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    Resolved
    5985
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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