[Resolved]  BSNL — Fire in battery of BSNL WLL Phone

Sir,

I have a WLL phone in my house. BSNL provide me a battery
backup set with my instrument. Suddenly Last week some
fire and smoke in battery backup set. So I plugout the my
phone. And I try to log complaint on BSNL. But unfortunatly
BSNL help line 198 not registered complaint for WLL phone.
Then I try lot BSNL officers no. and ask him what I do now
for my WLL phone. But no one answer. Every one say we
do not deel in WLL. So my phone battery still in same
condition. I helples what I do I surrender my WLL or BSNL
have repair or replace battery/WLL.
My contact detail are as under :-
Name : Manoj Singh
Phone No. :[protected]
City : Kashipur
Dist. : U.S. nagar
State : Uttrankhand
Complaint Type: Fire and smoke in Wll Phone battery

Please suggest me what I do

Manoj Singh