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[Resolved]  BSNL — BSNL Broadband Installation Charges - Cheating by Franchise

I am a new subscriber to Dataone. I got my ADSL modem installed by Franchise of Transport Nagar Exchange, Agra. His name is Manoj Gupta. His mobile No is: [protected]. He charged me Rs. 250/- towards installation of modem on 7.1.2008. Next day I enquired from SDO about it. He informed that modem installation is free. There are no charges. He contacted Mr. Manoj before me and issued stern warning and instructed to refund my Rs. 250/-. This fellow did not turn up to return my money. It is simply a case of cheating.

Such franchise should be blacklisted. A press note should be released to prevent cheating of new subscribers

BSNL website mentions service charges Rs. 250/ -

http://www.bsnl.co.in/service/dataone_tariff.htm

As the subscribers to dataone are increasing everyday, they have got opportunity to cheat most of them.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet

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I am a new subscriber to Dataone. I got my ADSL modem installed by Franchise of Transport Nagar Exchange, Agra. His name is Manoj Gupta. His mobile No is: [protected]. He charged me Rs. 250/- towards installation of modem on 7.1.2008. Next day I enquired from SDO about it. He informed that modem installation is free. There are no charges. He contacted Mr. Manoj before me and issued stern warning and instructed to refund my Rs. 250/-. This fellow did not turn up to return my money. It is simply a case of cheating.

Such franchise should be blacklisted. A press note should be released to prevent cheating of new subscribers.
I have taken a new broadband connection at my home. It is working fine. I want to configure my outlook express for this so that i can make & read my all mails offline after downloading. Please guide me.
I also want to know my usage time . How can i know it. Preivious i was using dialup where i was getting status anytime & icon was visible on the status bar. my telphone number is [protected].

As i am using this connection after coming from office. In case any query, i am finding it difficult to contact experts on the given number after 5.00 PM.
Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Regards to All
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