[Resolved]  BSNL — BSNL EBPP Site not working

Have found the BSNL EBPP Site very useful for a long time. Now it seems to have been taken down.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  10 CommentsShareTweet


ebpp passwod and username — username and password is not working


our telephone number is 25505635. before i paid telephone bills through ebpp system. but now the same password and user name is not working. If i am trying for opening the logine incorrect user name of password like that message is coming. I tried for opening one id, but An user have already this facility like that message is comeing. Then what is the next step i have to take. other wise which number i have to contact. please send reply to my mail


The BSNL EBPP is not working. I used to use the link

Is there any other new link to pay the BSNL bills online (Bangalore)?
Pease use this link think the other link is not working any more.
Bangalore EBPP seems to be working but is not accepting my UserID and password anymore. Has anyone else had the same issue ?

Plus the forgot password process is cumbersome and straight out of the stone age. Give them a written complaint at their customer service centre following which they will tally the signature. If it is validated, they will then send a password to the emailID used to register.

Any one has a solution please ?
Hi Sundeep,

I too have the same issue! Its not allowing and saying username/password not matching!

I know that the the userid/passwd are right as I have saved in cookies and each time when I go to the link I get my userid/passwd loaded from cookie/cache. I also tried manually entering them. Still it does not work.

Therefore dont break your head using many passwords. The problem is with BSNL server.

Maybe they reset all the passwords or deleted the userid itself?

Please let me know if you find the solution. I will do the same.

As you say, I read the "forgot password" link to reset it. I just closed it! It is stone age!

I logged in a couple of weeks back and it worked! Now it does not allow login.

Someone help please!!!

S. Mani is and not working since last 1 week. I pay may bills online and am not able to so now as the site is down.
One more victim here; I paid my bill last time and this time its shear stupidity with the stone age BSNL EBPP system. Many times I worried if that site was fake; truly, some painful developers working for BSNL
LOL, don't know why they always take away good things. It was a good option to pay bill online.

This link also doesn't seem to work anymore
Dear Sir,

Please let us know the correct URL for BSNL EBPP site.
Stated above URLs were not working.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View Full Information