[Resolved]  BSNL Cell - One Mobile — pickpocketing of amount by remote number 55000010 &55888015.

Address:

West Tripura, Tripura

Sir,

As I have already stated in the subject of complaint that one pickpocketing agencies without authentic address regularly pickpocketing holding numbers 54000010/55888015. These remote numbers did not receive any reply message nor receive call and every time response is coming as number does not exist. But these numbers are sending some unwanted messages and after 3/4 days theysend message indicating that Rs. 15 charged in my account. Thus without my consent Rs. 100 or even more is being charged in every month. I cannot unsubscribe or undo the service due to non receiving of the message by the remote numbers.
This is happening in approval of BSNL and they are charging me in every month and making the payment to the remote pickpocketor against commission. Mind that I have authorised BSNL to levy call charges on me at the end of a month and I am bound by agreement to make such payment. But Public corporate proceeded to make agreement with a pickpocketor to receive unholy commission from him against my interest. How a public enterprise can make alliance with a remote unauthentic and dishonest agency and realising amount from me without my consent.Inspite of my best efforts I could not communicate with 54000010/55888015
Such unethical alliance with remote address can not be a public corporate policy of BSNL. BSNL should limit its activities to deliver connectivity service and can not go for unholistic alliance with dishonestand addressless numbers which are engaged in mal-practice being from a remote address. These are beyond norms of IRDA.
I am suffering financial loss in every month and bound to reach to the regulatory authority IRDA after a lapse of 15 days with allegation against public corporate for such unholistic alliance with remote agencies. Please look ito the issue.

MY cell number is [protected].