[Resolved]  BSNL CHENNAI TELEPHONES, ALANDUR ofFICE, CHENNAI — REFUND DEPOSIT FOR BROADBAND OF RS.1000/- NOT RECEIVED TILL DATE

Address:

Chennai, Tamil Nadu

Dear sir,

This is with reference to the refund deposit of Rs.1000/- not received till date by us from bsnl telephones after disconnecting our landline telephone in 2009.

we have called the bsnl alandur office many times but nobody is helping us properly and say that there is nothing to refund.

I have faced many problems with bsnl when it comes to refund and they do refund the deposit taken by them.

consumer no:[protected] landline no:22554318

we had broadband connection for which they had refunded only rs.1278/- Initial deposit of rs.1000/- is still not refunded to us. we have moved to hyderabad and have made several phone calls but none of the officers are taking it seriously and keeping on telling us to call later.

Its quite frustating that company like BSNL does not refund money to the customers and we have to spend amoutn equivalent to our deposit to call them and get back the refund money.

kindly look into the matter and help us get the refund at the earliest

Thanks,
vidya Ravikumar
hyderabad.
[protected]