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[Resolved]  BSNL Customer Care — Rude behaviour of customer care attendant

bsnl has customer care no. [protected] and cunsumer has to wait atleast 15 to 20 mts. to talk any attendent. But customer care agent talk in such a haste and rudely that he is talking to some unwanted person. we are consumer and we pay for everything but they treat them as unwanted this is wrong.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  155 CommentsShareTweet

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To,
Manager,
Customer care,
B.S.N.L.
Sir,
I am holding B.S.N.L. landline Telephone No.[protected]; I am listening the incoming call, only our call is receiving; I can't listen to caller. I have made complaint in writing in Khandala Exchange of Satara Division.The concern officer Mr. Khandekar has not taking any action against my complaint.
Kindly arrange to pay attention in this & provide me the good service as B.S.N.L. is known for.
Thanks,
Yours Faithfully,
Ajit Khandagale
Dear Service Provider,
Recently I activated the GPRS service in my mobile [protected] with APN as gprseast.cellone.in, and I cannot get Yahoomail & Rediffmail in my inbox mail set up . I am using nokia E71 and previous to post paid sim I used a pre-paid [protected] which was GPRS activated with www.e.pr as the APN by which I could retrive my Yahoo & rediffmail, and from the portal the APN for post paid is www.e.po, why is my APN changed to gprseast.cellone.in and why www.e.po APN is not working in my phone?
[protected]@yahoo.com
[protected]
Hello all,
CAN WE CHANGE OUR HOME NETWORK(LSA) WITHOUT CHANGING OUR NUMBER?

For eg-
I have a connection of Maharastra and i got transfered to Kolkata. then can i avail the same number at Kolkata.
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I have a bsnl prepaid mobile connection and i want want to activate caller tune on my number please activate caller tune on my number my number is [protected].
my mobile no. is [protected].my sim no is[protected]H.plz send my PUK no.
I have a bsnl (w) sim prepaid at Agra but I cannot make any ISD calls from this mobile...can you please advise..mob no [protected]..
Sir, on 2-7-2009 in my mobile account cut Rs. 20 for "monthly islam devotional service" and Rs. 50 for "mega comboBSNL alerts service". Sir i am not interested in this scheme so please cancil this services. and back my money in my account.
My number is [protected] and please cancil "Monthly islamdevotional service and MegacomboBSNL alerts service by this i am loss 70 rupees so please cancil this service on my mobile immedeately i am not interested.
My no. is [protected] and it is blocked. My sim no. is[protected].Please send my PUK code on [protected]@yahoo.co.in

THANK YOU
my no is [protected] block this no
sir,
my cell.no.[protected].i am receiving unwanted ring tones and back round music from 56700.and amount is being charged from this number.today at14.39hrs i have received two no.of messages stating that bsnl tunes charged.Rs.37/-rupees thirtyseven only.
i tried to contact customer care no.s [protected]/ [protected].but getting wrong reply.
you may pl go thro the complaint and revoke the unwanted tunes and messages from the above numbers.
an early response in this matter is highly solicited.

with regards

pghegde
ph no.[protected]
my mob no is [protected]. after all incoming and out going call comes on screen *thank for using cellone services* sir i request you please stop this massage. i requested many time in customer care but no response.
my bsnl prepaid number is [protected]...not getting sms from only bsnl 9447 series...but i can recieve sms from any other networks and bsnl other serieses...i have 8 times called customer care.But no response..please solve this problem.please..please...
I am not getting my mobile's GPRS settings from BSNL from 27/07/2009. i made a complaint to customer care, they wrote my complaint and my complaint id was G[protected] and i was told that i will get my settings through a call from BSNL within 48 hours. But still on 29/07/2009, i did not get any kind of call or settings as well. again i dial customer care and my complaint was refroward and my new complaint id was G[protected] and now i was told that on tomorrow till 12 pm i will get these settings onto my mobile phone but the results are as same as previous. Today is 30/07/209 and the time is 1:52 pm and i haven't get any kind of settings. That is the service of customer care. I there is anyone seeing my msg please provide me my FLY DS410 set's settings my number is [protected].
I am not getting my mobile's GPRS settings from BSNL from 27/07/2009. i made a complaint to customer care, they wrote my complaint and my complaint id was G[protected] and i was told that i will get my settings through a call from BSNL within 48 hours. But still on 29/07/2009, i did not get any kind of call or settings as well. again i dial customer care and my complaint was refroward and my new complaint id was G[protected] and now i was told that on tomorrow till 12 pm i will get these settings onto my mobile phone but the results are as same as previous. Today is 30/07/209 and the time is 1:52 pm and i haven't get any kind of settings. That is the service of customer care. I there is anyone seeing my msg please provide me my FLY DS410 set's settings my number is [protected].
hello sir
m using BSNl sim, and my no is [protected], i dont no whts prob in my sim card coz m not able to send sms.
i hope u ll solver my prob as soon as possible
thanks
CA CFA abhinav gupta
BSNl is good,
i am new postpaid connection in bsnl my mobile no is [protected]. message click button Rs 7 loose in weekly and monthly Rs12 my postpaid credit . so please kindly reuqest stop messages .
plz mane aap ke message se ek music staion ka sms read kar ke final kar diya to mere19 rs cut ho gaye plz muje je service nahi cahiye music wali us ko band kar de plz age se mere pase na cut ho
sanehwal
mane aap ka message read kar ke us ko final kar diya music station ka us se mere19 rs cut ho gaye aur aj fhir plz aap music song wala station band kar de aur age se mere pase na cut ho plz
ph no[protected]
lud

BSNL — a neglecting and rude behavior

HELLO SIR
I CALLED THE BSNL LANDLINE HELPLINE NO 1500 IN JAIPUR RAJASTHAN.BUT A REPRESENTATIVE NAMED ""RAMSWAROOP"" WAS THERE WHO WAS SO BUSY THAT TALKED SO RUBBISHLY.AND WHEN I SAID THAAT I WILL MAKE A COMPLAINT ABT YOU THEN HE WAS SO RUDE AND I ASKED HIM TO LET ME TALK TO THE SENIOR BUT HE CUT THE CALL BY SAYING THAT I AM MOST SENIOR HERE AND NO BODY CAN DO ANYTHING OF ME.I THINK IN A GOVT OR SEMI GOVT ORGANISATION U CAMT BE THE SUPER POWER THAT U CAN NEGLECT THE WAY OF TALKING TO THE CUSTOMER.KINDLY TAKE SOME APPROPRIATE ACTIONS B/C THIS IS THE REALITY OF CUSSTOMER CARE.I HOPE U WILL NOT NEGLECT LIKE THIS AND WILL MAIL ME THE ACTION OR CONCERNED REPORT FOR THAT.OTHERWISEE AN INDIAN ACT NAMED AS RTI IS ALSO THERE...ITS A HUMBLE REQUEST PLZ DO SOMETHING...

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