Show menu
Ask a Question FAQ Sign in

[Resolved]  BSNL — HARASSMENT FOR BROADBAND CONNECTION

I HAVE BSNL LAND-LINE CONNECTION [ NO.[protected] ]. OUR AREA'S OTHER BSNL LAND-LINE CONSUMER ENJOY BROADBAND FACILITIES.
I HAVE REGISTERED FOR A NEW BSNL BROADBAND CONNECTION THROUGH BSNL WEBSITE ON[protected]. AND I HAVE RECEIVED LEAD ID - WBCAL[protected] VIA SMS.
I HAVE CONTACT WITH THE PERSON [ WHO'S MOB. NO. IS GIVEN WITH LEAD ID ] BY PHONE AND CONTACT PERSONALLY WITH OFFICIALS OF SDOT OFFICE [[protected] ] SEVERAL TIMES AND ALSO HAVE SUBMITTED A COMPLAIN LETTER TO SDOT, BAGNAN TELEPHONE EXCHANGE ON[protected].
BUT NO PROPER RESPONSE HAS YET BEEN RECEIVED.
NOW I WOULD LIKE TO KNOW THE FOLLOWING,

1) WHAT ACTION HAS BEEN TAKEN AGAINST MY LEAD ID WBCAL[protected] SO FAR.
2) WHAT IS THE REASON FOR NOT RESPONDING TO GIVE A BROADBAND CONNECTION TO AN EXISTING BSNL LAND-LINE CONNECTION?
Complaint marked as Resolved Aug 14, 2020
Complaint comments  7 CommentsShareTweet

Comments

BSNL — About Connection

SIR,
I WANT TO TAKE CONNECTION OF BRODBAND [START UP PLANE ] WHICH MONTHLY CHARGES ARE 250 RS/- TO THE [protected] TELEPHONE NUMBER.

Broadband - BSNL — Connection not yet provided

Dear Customer care,

I am Jaikumar from chennai.

I applied for BSNL broadband connection on 21st June 2008.

My Reference no[protected]

But i didnt get connection still...

Getting connected to customer care itself is a tough task.

Also, the reason for connection pending is not communicated to me at all.

Please update the reason & when will i get the connection.

Thanks

Jaikumar.A
[protected]
Sir i am paid bsnl postpaid mobile bills Rs. 464 /- on dtd. 31.1.2009 plan 100/- Rs. per month but sir upto dated my mobile no. is not start to outgoing and incomming. I am call also coll on your 23365 ph.no. of customer care but there is not responce and I have very necessary for start mobile earlyer becuase for i am going outoff station. so ples. help.
vmsavale my mob. no. [protected]

BSNL Broadband — Connection not yet received

i pay money for new broadband connection. they told connection will be given in a week. but now it is more than a month, till not yet received my connection and that too they are not responding to my call properly.

Responsible person
Mr. Siddique
Mobile no:[protected]

Pls do the necessary action reg this.

BSNL — harassment to customers

1. I RECIEVED A CALL ON LANDLINE NO [protected] AND HAS BEEN FORCED UPON FOR SUBSCRIBING A PACKAGE OF BSNL.INDIAGAMES.COM. I DONT WANT THE PACKAGE. THE SAME WAS TOLD TO THE INDIVIDUAL WHO CALLED ME. LATER A CONFIRMATION CALL ALSO CAME WHO WAS ALSO INFORMED NOT TO ACTIVATE . THE SECOND INDIVIDUAL ALSO FORCED ME TO GET IT ACTIVATED.

2. PL STOP THIS FORCED ACCEPTANCE , DEACTIVATE THE PACKAGE WITHOUT ANY CHARGES AS NEVER ASKED FOR ACTIVATIO AND TAKE SUITABLE ACTION AGAINST THE INDIVIDUALS WHO ARE HARASSING THE CUSTOMERS.

3. I CONTACTED NO 197 TO LODGE A COMPLAINT. I SPOKE TO MR SUNIL & SMT NINA SHARMA BETWEEN[protected] HRS ON 22 APR11. THE CALL HAD TO BE GIVEN 7-8 TIMES AS BOTH OF THEM DIDNOT LODGE THE COMPLAINT. WHEN ASKED TO GIVE THE DUTY OFFRS NO HEADING THE COMPLAINT CELL THEY INTIMATED THAT THERE WAS NONE. ON BEING ASKED CONTACT NOS OF SDO/GM THE NOS GIVEN WERE 2220250 & 2229411 WHICH WERE NOT ATTENDED BY ANYONE.

4. IT SEEMS THAT bsnl.indiagames.com HAS ESTABLISHED A RAQUET IN DEPARTMENT OF BSNL WHERE IN THEY ARE HAND IN GLOVE WITH THE COMPLAINT DEPARTMENT.

5. I THEREFORE REQUEST YOU TO KINDLY ORDER AN ENQUIRY INTO THE FOLLOWING:-
(a) WHY bsnl.indiagames.com IS BEING FORCED UPON CUSTOMERS.
(b) WHY COMPLAINTS ARE NOT LOGGED BY COMPLAINT DEPARTMENT.

6. THE HARASSEMENT CAUSED TO ME IS NOT ACCEPTABLE AND THE MATTER SHALL BE RAISED IN A DIFFERENT FORUM IF NO DEPARTMENTAL ACTION IS INITIATED UNDER INTIMATION TO ME.

THANKS
I pay money for new broadband connection. they told connection will be given in a week. but now it's one month completed, till not yet received my connection.

Regards
zahidkhan
[protected]

Broadband Connection — Harresment

I had a reliance broadband connection.
The services were not good.
The complaints were not resolved.
after giving them warning about non payment the cervices's did not improve.
The company promised to reverse the late fees as it was their fault, which never got reversed this happened twice.
After few more months the service was stopped for several day.
In-spite of continues complaints no improvement at this point we informed them about stop payment.
They changed their bills & promised for discount for the no. of days their was a complaint.
Still their was no credits on the bills.
Finally settled that they will give credits for the days for which the services were not used we also agreed for that but still no credits.
Finally informed them we do not want the service & will not pay future bill till the time we do not get our discounts.
Now we keep getting threatening call from reliance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    53%
    Complaints
    11292
    Pending
    0
    Resolved
    5940
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001