[Resolved]  BSNL — SHIFTING OF TELEPHONE

Address:

Koraput, Odisha

Sir
I had submitted an application in prescribed format for shifting of my telephone (landline) from Sunabeda, Koraput District to Koraput Town along a month ago. Subsequently I had received a call from the BSNL authorities asking me the place where the telephone is required to be installed. After that it is now more than 3 weeks none turned up for installing of the telephone. I had repeatedly rang the phone no. of the BSNL requesting them when they will be installing the equipment, but, all my requests felt on deaf ears. I had been charged monthly rental of Rs. 500/- towards the land line and broad band. Further, it is pertinent to mention that both the places fell in the same district telecom circle. Yesterday i.e. 20/8/10 I had personally visited BSNL office of Koraput, where I was informed that they may not in a position to provide me with the telephone connection as they are not having vacant slots on the pole.
It is not forthcoming, as to how they could deny an existing customer with his rights for his entitled telephone connection. I am not asking for a new connection, but, installation of my existing connection.
As such, you are requested to kindly look into the matter and arrange to get the needful done.