[Resolved]  BSNL — my phone restricted

Address:

Kurnool, Andhra Pradesh

Hello sir,
Iam J.Parvathi I have been customer of BSNL from 2003. Today having some important i switched off mobile and later I have started it now it displaying message phone restricted instead of startup why it has haapend Iam loyal customer of BSNL for 8 years
and I have credentials submitted.
Herewith I request you kindly resolve this problem or find out solution for this

my cell no: [protected]