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[Resolved]  BSNL Landline — INSTRUMENT REPLACEMENT

I got BSNL LAND LINE CONNECTION LAST YEAR MONSOON SEASON. AFTER GETTING THE CONNECTION, HTHE NEW INSTRUMENT GOT FAULTY, WE REGISTERED THE COMPLAINT REGARDING THE FAULTY INSTRUMENT, LINE MAN CAME AND CHANGED THE INSTRUMENT BY PLACING A VERY VERY OLD AND DIRTY INSTRUMENT BY SAYING THAT WITHIN A PERIOD OF WEEK, WE WILL REPAIR THE NEW INSTRUMENT TILL THAN WE HAVE TO USE LINE WITH THIS OLD INSTRUMENT.

ONE YEAR HAS BEEN LAPSED, NO OFFICER IS READY TO HEAR THE FACT BY SAYING YEH TO HOTA HI REHTA HAI, KYA KARE.

IN THIS REGARDS, WE RELLY FELT THAT IN COMPARISATION BSNL OTHER SERVICES, LIKE RELIANCE ARE VERY GOOD. WHERE EVEN COMPLAINTS ARE BEING RESPONSED PROPERLY
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

our instrument for the telephone no:23834789
is not working.please change the instrument

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    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    14493
    Pending
    0
    Resolved
    5990
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    +91 11 2332 7117
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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