[Resolved]  BSNL — Not providing service even when paid all bills

Address:Nampally Station Rd, Karimabad Cooperative Society, Abids, Hyderabad, AP, India, Mathura, Uttar Pradesh
Website:bsnl.co.in

Dear Sir/Madam,
We are currently using BSNL internet connection for a long period of time but they are not providing good service. We are paying regular bills on time but their service is very poor almost half of the month we are not getting any services and when I call in BSNL office to register my complaint their they took it leniently and ignore it. They just give us time but never come to short out our problem regarding connectivity more over when our connection cable get's broken by monkeys or storm and I call them to replace it they disconnected my call and advised me to contact with senior person one person gives advice to go to next but no one cares to short out the problem. They are just looting us. We are just paying them money and getting no service at all most of the time our telephone line remains dead. It's just like given money blindly. Sometimes they just disconnect our call and the other time they refused to help us. Sir, please do kindly look in this matter. Thanks in advance.
With Regards
Ganesh Chaturvedi
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — all out going calls are debared even bill of post paid connection is paid

sir
i am a post paid customer of bsnl having mobile no [protected]. for the month of march i have paid bill of 340 on 20 march through internet banking before the due date . i received conformation mail also from bsnl. On 31 march all of my out going calls are stopped. i am not able to contact any body causes me maintal harassment and my personal money loss also . pleae do the need ful.
here i am atteching conformation mail from bsnl

Receipt Information for the Invoice Paid
Receipt Number: [protected]
Transaction No: TXC[protected]
Invoice Number:[protected]
Invoice Date: 3/4/2009
Invoice Pay_by_Date: 3/24/2009
Mobile Number: [protected]
Account No:[protected]
Bank Name: BILLDESK
Bank Transaction ID: MSBI[protected]
Invoice Paid Amt: 340
Invoice Paid Date: 3/23/2009 11:23:21 AM


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Regards,
Webmaster, BSNL

Broadband — Not getting service for which we are paid to BSNL

Dear Sir,

I have a broad band connection at my residence and since last three months I am regularly book my complaint that I am noit getting this service after making regular payment to BSNL.

Now against that it has been noticed that It is clear w/o knowing wheather it is solved or not. e.g. I have booked my complaint on 27th April and when I have tried to start my Internet on 28th the same complaint was there that PPPoE line is not available. Now again I have booked my complaint on 28th and ask the person who is on the other end at 1504. According to the message given the previous complain has been solved and he is ready to give me the reference no. BUT AS A MATTER OF FACT IT IS NOT AT ALL ATTENDED / SOLVE.

Is there any check point for that ?

After three months of continous complaint if the person donot get the service from BSNL then what should be the actions ? Even after explaing somany different personality we are not getting the right approach. When we have ask for the PGM to his PA she replied he is not in his cabin and we can not provide his Cell No which company has provide them to be with customer. HOW TRANSPERENT WE ARE ?

Now we must wait to contact CGM the final solution and after that we will advise every one on blog to remove BSNL broad band ONLY DUE TO THEIR WORST CUSTOMER SERVICE.

BSNL — In Spite of full payment in advance not getting connection

Hello Sir,

We had shifted to motera, Ahmedabad and we demanded for new connection of BSNL landline on 13/04/2009. Our demand number is N972559. We had also paid deposit of 500 Rs/- and 1324 Rs/- annual charge on same date but till now we havent got our landline phone device or line activated. We talked to a member of BSNL company but he did not take any action and didnt even reply properly. They advertise that u will get quickly BSNL landline device but actually it doesnt happen.

Please do some needful procedure for that and your help would be highly appreciated in this matter.

Thanks,

Krunal

BSNL BB — service provide by bsnl not good

sir i m living in khanna.i take broadband service from bsnlat 9/05/2009.when ur serviceman munshichand start broadband on my p.c. there is a problem of conection intruted.he say me that we change ur wire, this is happen because of it .but after6days they r not change my wire.my work is to download datafrom internet.but the connection is leave its work after few minutes.i buy wireless modem frem bsnl in cash.but nobody help me to correct this problem .if they r not help me then i have no another chance to leave this connection.i pay every day 25rupees but i have not get any profit from it.ur service man say me that wt can they do.i have a very loss to get ur connection pl help me my number is [protected] and my cell no is [protected].
BSNL BAD BAND service
45 days lagatar comp. kar riha inna gandi halat bsnl di...ikk line 45 din tak v theek na kar sakn...bsnl badband service...Ph. no. [protected]
bsnlbadband service shame shame...BSNL BADBAND very bad service...!

BSNL — Not service

Dear Sir,
We are very dissatisfy you service we noted our complain by phone and by letter but our complaint is not solve and your krishna nagar staff is so lazy .
We request to you Please solve our broad-band and Phone Disturerbence our Phone no.[protected] THANKS,

With Regards,
Neena jain
Mob. [protected]

BSNL — Not providing services

Hi,
I am using BSNL landline from last 15 years. My Landline no. is[protected].Recently we are facing very serious problem of noisy line from last 7-8 months. We had registered our complaint through customer care no.198. one of the concern person came to solve the problem but did nothing. There was no improvement in voice, we told him about that but he still didn't answer and went off. The problem is still persist, we cant hear properly. As a privileged customer of BSNL we request you to help us. Expecting positive reply soon.
Thanks.

BSNL — not getting the bill

Dear Sir/Madam,
we are not getting the land line bills from the last 6 months.could you please do the needful asap.

With Thanks & Regards,
sitaramaiah.A
contact:[protected]
sir,
please check the address on the previous bill. if it is ok then contact your concerned post office. if the result is " they are not geting the bill", please contact your BSNL CSC/ BSNL Telecom Revenue and Accounts(TRA). otherwise you can pay the amount after the bill date. you can get the amount/bill date details through BSNL CSC/Telecom Centre directly.

BSNL — NOT GOOD SERVICE

Dear Sir / Madam,
I am Mr. Harshad V. Rawool using BSNL landline and bsnl cell one card there is too much network issues in Vasai Road, Nallasopara & Virar we are face this problem every months for 10 to 15 days we cannot call to any one or messages also. Sir please checks these issues on your level and there is no other way to solve this case.



From
Harshad V. Rawool
Mobile: [protected]
Res. No:[protected]

BSNL — Not providing service

Dear sir,

We are the inhabitant of Niladrinagar are deprived of land line connection since last 4 years. We have a college but it dont have the connection of broadband.

Try to do something.

BSNL — Payment Bills not sent on time

Dear Sir/Madam,

Every since I have taken BSNL connection, I have not received a single bill till date. BSNL disconnects the landline connection with no fault of mine. they don't have a dedicated customer care number to take care of issues. Even after repeated reassurances from the Nodal Officer, I am yet to receive my first payment bill !!

Regards,
Aryan

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