[Resolved]  BSNL Prepaid — refund of balance

Address:

Kota, Rajasthan

without my permission and without activation of service from my side this is the 3rd time value added service(hello tune ) was activated on my mobile no.[protected] and song that was activated was such that it hindered my personality and intersets as i am a student and searching for jobs presentlyand also receives call from many employers too.i belong to a middle class family and we are not having so much of money get wasted on such activities/funs.i hardly get a poket money out of which its very difficult to even take out a50 rs to expense on other fruitfull activities. to remove this service i have called to customer care about more than 5 times to close this service and refund my 38rs back. but the reply was that service can be removed but the money can not be refunded.my complaint no. is D[protected],dated10april2010.