ADVERTISEMENT

[Resolved]  BSNL Pune — Broadband Connection

My broadband connection at my telephone number[protected] has not been working for the last about a week. Suddenly at the time of connecting to DATAONE it has started showing the message " your password or id is not correct". while I have not changed the same nor altered. Repeatedely trying to contact the concerened person at Khadki Exchange has not yielded any result.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  45 CommentsShareTweet

Comments

I want to buy a leased line, I was searching on internet but I couldn't find it so please help me for Tarrifs or a call from your Executive
I want to buy a leased line, I was searching on internet but I couldn't find there so please send me tarrifs or do give me a call from your executive on this number [protected] - Hussain / [protected] - Mohammed mail ID's [protected]@orchidtechno.com / [protected]@yahoo.co.in
BY HAND
FROM :-
ASHOK PATEL
FLT. NO. 7, ‘AKASHGANGA’, II FLOOR,
TUSHAR HOUSING SOCIETY,
TADIWALLA ROAD,
PUNE – 411 001
PHONE NO. 26121649
DATE :[protected]

TO
THE GENERAL MANAGER
B.S.N.L.
BAJIRAO ROAD,
PUNE.

.
REFFER :- PHONE NO.26121649.

DEAR SIR,

THIS IS TO MAKE YOU KNOW THAT I HAVE AN INTERNET CONNECTION FROM YOUR COMPANY FROM LAST 2 MONTHS, I HAVE NEVER BEEN CONNECTED CONSTANTLY NOR BEEN CONNECTED INSTANTLY.
ALWAYS HAVE SOME OR THE OTHER PROBLEMS, REPEATEDLY I HAVE TO CONTACT YOUR OFFICERS BUT HAVE ALL FEALTY REASONS OR PUSH US TO ONE OR THE OTHER OFFICERS..IT WILL BE SURPRISING TO HEAR I HAVE COME ACROSS SO MANY OF THEM THEY ARE MR. POTHE, MRS LONDE, MRS MARYALI, MR. CHOUDRY, MR. JANA, MRS. NAYER, MR. MORE ( OPERATOR) & MANY OTHERS . AFTER GOING THROUGH ALL OF THIS OFFICERS REPEATEDLY STILL THE PROBLEM IS NOT SOLVED SO I AM ENFORCED TO APPROACH TO YOU AS TO KINDLY MAKE NECESSARY PROBLEM SOLVED & ASSURE ME THAT SUCH NEVER HAPPENS OR PLEASE GIVE ME IN WRITTEN REPLY THAT SERVICE IS NOT POSSIBLE & ALSO REFUND MY AMOUNT I HAVE PAID FOR INSTALLATION WITH RENT WHICH I HAVE PAID WITH COMPENSATION FOR MY LOSS, MENTAL HARASSMENT & HARDSHIP I HAVE FACED BY TAKING YOUR CONNECTION & TRUSTING YOUR SERVICES. IT IS ALSO FOR YOUR KIND INFORMATION I HAVE COME ACROSS IS THERE IS NO RESPONSIBLE PERSON FOR THIS SECTION WHO TAKES INITIATIVE FOR THE PROBLEM OR REPLIES . .

THANKING YOU

YOURS TRULY,



ASHOK PATEL
ADVERTISEMENT
From: P.E.S. Modern College of Engineering
off. J.M.Road, Shivajinagar, Pune

We have 2 Internet Broadband lines on the telephone numbers 25530957 and 25530968. The telephone numbers are in working condition but we are unable to acess the Internet Facility on both the lines.

Please do the needful at the earliest.

Thanks and Regards
Sachin Mali (Tech. Asst.)
Contact No: [protected]

connection bsnl pune Hadapsar ex — Landline connection not restarted

RES SIR my land line was kept in custdoy up to 1st jan 2010 I have applied to restart the connection whose work order isno33 at Hadapsar exchange near kirloskar pnumatics on 5th jan but connection not restarted my land line no is 26824526
I have broadband connection for last 3 and half year. For last couple of days my broadband connection is not working. For last couple of moth it is very frequently not working. Speed of the internet is also very slow.
Phone No 26850796
Sangita Pandey
Sunshree The crown
Flat no 208 NIBM Road Pune 411048.
Consumer no [protected]

BSNL - DATA ONE — Erratic Internet Connection and slow speed

Respected Sir,

I have been using BSNL Data one, from the day it was launched. From past 1 year the connection is so pathetic that I feel I am being robbed of my money ( Rs. 1350/- per month ).

Apart from this, I work from home for several days in a week and this pathetic connection has caused many embarrassing moments and affected my career. I have lodged more than 100 complaints ( can be verified by their own complaint register and docket #s ) coupled with innumerable phone calls. INspite of wasting my time and money on these un-necessary things, they have not rectified the problem and even as I lodge this complaint, the problem persists.

I would like to charge BSNL with a case of FRAUD and dereliction of duty causing immense harm .

Thanks
VIjay.
BSNL has very bad customer care services. Most of the time broad will not work but they will charge you full.
I have my own experience that, they charged me for modem that I have never taken from them. On enquiry they are saying this is sent by MYway and you should talk to myway.
Since than I am not paying my bill. Why should I pay for the modem that I have never taken from BSNL.
I guess Tikona has paid them a heafty amount to create such problem, so that customer will shift to them..
I am planning to have MTS imobile high speed mobile.


Priyanka
R. N dhavde from BSNL office, Erandwane Pune is very arrogant nature. He had misbehaved and used wrong words agianst us in BSNL office .

Strict action to be taken against such employees by BSNL department who have no respect to the customer.

Please take the action to suspend such employees from BSNL .
Hi All,

Similar is the case with me.My Boradband connection with BSNL is not working at all since last 3/4 months. It hardly gets connected for not more than 10/15 mins and then again gets disconnected.When I personally contacted to Kothrud exchange office and checked if there is any problem with my modem, they have identified that there is no problem with the modem but the problem with the telephone line itself and it needs to replaced.I'm continously following up with kothrud exchange staff about the replacement of my telephone line.But I'm getting answers from them saying the line man is not in today, he went for his personal marriage leave something like that.When I asked them why not you asked some other line man to take this up and sort this out then the person responded saying escalate this to senior managers.
My landline number is[protected]. Please help and get this sorted out!!!

Kuldeep Satav.
Dear sir/ madam


Problem with bsnl brodband, bsnl wireless boadband, Airtal broad band, relaince wireless service and any computer hardware problem kindly contactme.

Devendra varma :- [protected], [protected], [protected]
My bsnl number is 25821711 and i have broadband service enabled.From 1st june, 2010 the my ADSL problem started and i have been going to khadki exchange from the last 17 days, i have also lodged a complaint on 198 and my docket number is 200172 on 3rd june, 2010.I have been calling all numbers at the back of the bill but nobody responds.I have also informed 24490202 but they also misguide you and till now my broad band problem has not been solved.
i have 750 UL plus broad band connection and i heard that is is now charged 650 rs only but i am still getting bill as per 750 rupees only what shall i do how can i get my revised bills and what about the extra money i paid earlier if anyone can help me i will be happy can mail me on [protected]@rediffmail.com
I just shifted to Indrayani Nagar, sector-1, Bhosari, Pune. I wanted to take bsnl broad band connection.I do not have land line connection currently.I visited the BSNL office at landewadi, bhosari for same.I have been told there that as my building is new so I can not get new connection due to some technical problems.If I already had land line connection then they would have given me broad band connection. But they did not explain those technical problems. Instead they suggested me to subscribe for 3G service. So we had demo at my home of 3G.But 3G's performance/speed is very poor in indrayani nagar.
I am not really convinced of not getting new connection. My building is new, is the reason for not getting new connection?

Manoj
My BSNL Broadband is not working since 29.08.2010. Registered complaint on 30.08.2010. No action yet.
Name : C.P. Sethu Madhavan
Land line No. :[protected]
Address : Flat No. 3, Building 'C', Goyal Shinde Park,
Bhau Patil Road, Bopodi, Pune 411020.
Hi,
I recently got a BSNL landline connection as I wanted to avail BSNL Broadband. However i have been told that Broadband connection cannot be given in my area (Katraj, Pune). I am aware that many people residing in my Society have BSNL BB Connections. Then why not me?? Can this issue be resolved? I need to take BSNL Landline Connection.

Mobile No:- [protected]

Looking forward to an earnest response
My Phone No 27128250.
My broad Band not working again. The services are very worst. No body look after towards the esteem customer.
p.c.naidu
I have requested for New BSNL BroadBand connection .
Earlier they have told me that there is the fesiablity but now they are saying that there is some line problem so that they will not be able to give the connection .

I think they people are taking Bribe from other service provider Like reliance and airtel. Because in my society Instead BSNL lines is their the BSNL worker are denying to give connection.

Please help or let me know where to lodge a complain against them.
[protected] is BSNL no with brodband conection is not working last one months due to errior 691.the local office staff is very poor services they not attend any phone.office is almost closed canidtions.BSNL is very poor servises.staff is not co- opreative & also use bad languages.i dicieded to complent in cusumer court.
I HAVE MY PHONE NO. 27451500 IN CHINCHWAD PUNE
MY BROADBAND LINE MODEM LINK IS NOT STABLE AND HENCE CANNOT
USE NET AT HOME FOR LAST ONE MONTH (.)
LODGED NUMEROUS COMPLAINTS (.) LINE MAN COMES SEES THE LINE
SAYS OKAY AND GOES AWAY (.) BROADBAND PERSON SOMES SEE, CHECKS
THAT THE LINK IS NOT STABLE AND GOES AWAY (.)

IF WE CANNOT USE NET WE SHOULD NOT PAY RENT ALSO (.)
WHAT CANNOT A BSNL BROADBAND WORD WITHOUT A PROBLEM (.)
THERE SEEMS TO BE NO INTEREST IN SOLVING THE PROBLEM (.)

ONLY GIVING ADS WILL SOLVE THE PURPOSE OF BSNL (.)

I AM TIRED OF COMPLAINING TO THE NEAREST OFFICE AND I WANT THAT
MY BROADBAND CONNECTION BE DIS-CONTINUED WITH IMMEDIATE EFFECT (.)

CUSTOMER CARE ARE NOT ABLE TO PROVIDE MAIL ID OF NODAL OFFICE
SO THAT I CAN LODGE A COMPLAINT (.)
WHAT A CUSTOMER CARE (.)

MADHURI GODSE
CHINCHWAD

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Bharat Sanchar Nigam [BSNL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    14911
    Pending
    0
    Resolved
    6014
    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View Full Information
    ADVERTISEMENT