BSNL — SPEED ISSUE

Address:

Karimganj, Assam

From
Abhisekh Deb
Vill-NAZRATILLA.
PO-KARNAMADHU
Ayllabari road, karimganj-788712

Wimax username: [protected]@bsnl.in
cell: [protected]
email: [protected]@gmail.com


Respected sir,

sub: slow internet speed

I have got the WIMAX Internet connection from 18.02.2013 and using it.But from that day onward the speed is very slow , giving around 50 kbps. I have an unlimited plan( HOWI 750) which promises a speed of 512 kbps. As per the regulation on “Quality of Service standards for Broadband Services” issued by TRAI on 6th May, 2006, a subscriber should get minimum 80% of the subscribed broadband connection speed from ISP Node to user. Which means i am not even getting the speed guidelined by TRAI. I have logged many complaints on nearby exchange but no steps has been taken to increase my speed. So i kindly request you to look into my promblem and rectify it as soon as possible.

Thanking You,

Yours faithfully,
Abhisekh Deb