[Resolved] BSNL UP EAST — bsnl billing complaint | |||
DEAR SIR, I AM CONSUMER OF[protected]WITH RS.499=00BROD BAND FACILITY SINCE 31MARCH 2011,ITS OPENING MEETER READING WAS 229 AS INFORMED BY S.D.O.CONCERN. I HAD REQUESTED S.D.O.TEL.EXCH.CHUNAR TO DEPOSIT RS.5000=00 AS PER BSNL CIRCULAR NO.-112-13/09-BP-ENT DATED 05TH NOVEMBER 2009,BUT NO SATISFACTORY RESPONSE GIVEN BY S.D.O.TEL.EXCH.CHUNAR . FIRST BILL OF RS .6989=00 SENT BY S.D.O.CONCERN,I REQUESTED SEVERAL TIMES TO PROVIDE ME ONE TIME DEPOSIT OF RS.5000=00 FACILITY BUT NO ACTION WAS TAKEN BY S.D.O.CONCERN.HE TOLD ME THAT HE DONT KNOW ABOUT ABOVE SAID CIRCULAR,IF YOU WILL NOT DEPOSIT RS.6989=00 AS PER BILL ,DEPARTMENT WILL DISCONECT YOUR CONECTION&BROD BAND SERVICE. SO I WAS FORCED TO DEPOSIT ,RS.6989=00 . ON 24TH JUNE 2011=00 IN A/C NUMBER [protected] I HAVE DEPOSITED RS.6989=00 AND REQUESTED S.D.O. CONCERN TO GET IN TOUCH WITH HIS HIGHIER OFFICIAL TO CONFIRM REGARDING BSNL CIRCULAR NO.-112-13/09-BP-ENT DATED 05TH NOVEMBER 2009 AND REFUND/ADJUST RS.1989=00SURPLUS DEPOSIT AMOUNT BUT TILL DATE NO APROPRIATE ACTION TAKEN ,SO NOW I AM FILEING THIS ON LINE COMPLAINT.I HOPE YOU WILL TAKE QUICK ACTION .PLEASE INTIMATE ME REGARDING ACTION TAKEN SUBJECT TO MY COMPLAINT THROUGH MY EMAIL -MY EMAIL ID - editor.[protected]@rediffmail.com WITH REGARDS! RAJEEV KUMAR OJHAWITH Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Sir,
It is my painful duty to inform you, I am Vishal Narain . My mobile number is [protected] Uttar Pradesh East in Lucknow . I have so many complain in bsnl Customer care please deactivate my service [protected] in my mobile phone but one year ago but customer care always says, " Service is deactivate within 48 hours but one Year almost has been complete but service has not been deactivate. My Docket number is bsnl L20UP1472441.
I request you, please deactivate this service in my mobile phone and also request punished to staff which person is not deactivate my service .
It is my painful duty to inform you, I am Vishal Narain . My mobile number is [protected] Uttar Pradesh East in Lucknow . I have so many complain in bsnl Customer care please deactivate my service [protected] in my mobile phone but one year ago but customer care always says, " Service is deactivate within 48 hours but one Year almost has been complete but service has not been deactivate. My Docket number is bsnl L20UP1472441.
I request you, please deactivate this service in my mobile phone and also request punished to staff which person is not deactivate my service .
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
DEAR SIR,
REGRETE TO INFORM YOU THAT DESPITE OF OUR NUMEROUS REQUESTS. I FAIL TO RECEIVE ANY PROPER RESPONSE FROM YOUR SIDE. THIS IS LAST REQUEST FROM MY SIDE. AFTER THAT I WILL BOUND TO TAKE LEGAL ACTION AGAINST HARASSMENT AND YOU WILL BE TOTALLY RESPONSIBLE FOR THAT.
AS PER GUIDELINE OF DOT/TRI YOU CAN NOT ACTIVATE /RENEWED /DEDUCT ANY AMOUNT AGAINST ANY SERVICES WITHOUT REQUEST / CONCENT OF CUSTMORS.
DESPITE OF OUR NUMEROUS REQUEST TO NOT RENEWED MYBSNL TUNE SERVICES. I HAVE BEEN CONTINUOUSLY CHARGED VIDE MESSAGE GIVEN BELOW PLS. UNSUBSCRIBE THIS SERVICE FROM MY MOBILE PHONE NO.[protected]
"YOUR REGISTRATION IS DONE SUCCESSFULLY THIS SERVICE WOULD BE RENEWED AFTER 4DAYS.’’
I HOPE YOU WILL UNSUBSCRIBE THIS SERVICE IMMEDIATELY AND REFUND ME THE MONEY ALREADY DEDUCTED FROM PAST ONE YEAR..Your, s faithfully
Yours truly,
R.K.Singh Bisen
[National Secretary]
AKHIL BHARTIYA KSHATRIYA MAHASABHA