Comments
I have BSNL Mobile which i am using for 5 years and presently my connection is suffering to your bad service. my two last recharges became autometically zero but don't know why and neither customer care is reciving call nor any information form BSNL Office .and i also field a GPRS Connection but that also is pending by the BSNL .So, i request you to kindly lookafter the matter .my mobile no. is [protected].other wise i will take action against such type of misconduct by filing a case in consumer court.
Reply
I had made my complain against my deduction of Rs 71 despite o[censored]sing magic voucher on 15.03.09 with complain no. 3449561 dated 16.03.09 which is yet to be shorted out. Hoping you will get me out from my problem.
I have paid the bill but my bsnl brodband is not connecting. My modem is ZTE EV-DO .
To,
The Chairman,
Bharat Sanchar Nigam Limited.
New Delhi.
Sub : Complain against the worst GPRS internet service at Jharia, Dist- Dhanbad, Jharkhand.
Sir,
Duly respect I like to complain you that the GPRS internet service are continuously disturbing since last one month. If once link failure then it did not connect earlier than 24 hours. I am regularly complaining the customer care service (No- [protected]) about the problem, but there is no body to solve the problem permanently.
Sir, I am requesting to you with the positive expectation, that the problem should be solved for ever and I will remain grateful to you for ever.
Thanking you
SUMAN PATTANAYAK
Mob : [protected]
Dated : Friday, July 24, 2009
The Chairman,
Bharat Sanchar Nigam Limited.
New Delhi.
Sub : Complain against the worst GPRS internet service at Jharia, Dist- Dhanbad, Jharkhand.
Sir,
Duly respect I like to complain you that the GPRS internet service are continuously disturbing since last one month. If once link failure then it did not connect earlier than 24 hours. I am regularly complaining the customer care service (No- [protected]) about the problem, but there is no body to solve the problem permanently.
Sir, I am requesting to you with the positive expectation, that the problem should be solved for ever and I will remain grateful to you for ever.
Thanking you
SUMAN PATTANAYAK
Mob : [protected]
Dated : Friday, July 24, 2009
38%
Complaints
15952
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001