[Resolved]  BSNL/prepaid Mobile — wilful ban on mostly used numbers

Address:Jorhat, Assam

This is Dr.A.N.Mishra having a bsnl prepaid connection no.[protected]. I have charged my SIM with a magic voucher of Rs.500/- to enable me totalk to any bsnl number in India.
Astonishingly whenever I dial any mobile no.of bsnl of my home town Darbhanga a recorded voice system replies that the no is not in use. But on the same nos I am talking with other service providers. Some people have tiold me that there is a system software developed by bsnl which automatically bans all those nos which are frequently used by the customer availing the said magic voucher of Rs.500/-.
Is it not a breach of trust and contract.
Pl look into the matter and oblige.
Thanking You,
Yours faithfully
anmishra
[protected]
[protected]
[protected]
[protected]
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL/prepaid mobile — prbt is not working

i am a user of bsnl, but from last 4 days onwards the prbt service is not working, even if we dial 56700 for setting new ringtone the phone is picked but there is no reply form the other end.but the charge are cut of monthly further the ringtone is not always heared by the caller usually the get the old tring tring only.
please look to it

BSNL — not receaving message

sir i m saket from saharsa my no is [protected] no any msg is reseaving in my phone pls take responce .
I am also facing the same problem. The PRBT services are not working from last 4-5 days and I am not able to change by RBT. Plz look into it BSNL useless guys.

bsnl/prepaid mobile — Not receiving message from 9425957544

To
The Manager/ Authority Concerned,
BSNL Ltd.

Subject : Complaint not being attended timely by the custmer care.


Sir/Madam,

I have not been receiving messages from No. [protected]. My messages from No. [protected] is going. this has been complaint several times to Customer Care at No. 24365. Today also, Mr. Toshi attended my complaint at 3:25 PM and repeated taped reply was passed "24 Ghante me Thik ho jayega". I am sorry the same response is being received on both the numbers for last 1 week. If the complaint is not attended, I shall be forced to go the consumer forum for which BSNL will be held responsible.


(Mohd. Kaleem)
Assistant Commissioner
160, Zone - II,
M. P. Nagar, Bhopal

BSNL/prepaid mobile — To stop message from 54000

Please stop message receiving from 54000 for cricket update.I am getting the message that sorry not able to provide you the cricket update and they deducting Rs 30/- from my mobile no [protected].Do it immediately.
I ALSO GOT THE MESSEGE THAT YOU HAVE SUBSCRIBE FOR HEALTH SERVICES AND CHARGED RS 30 FROM MY BALANCE WITHOUT MY CONFIRMATION
PL STOP THIS SERVICE AND TRAI SHOULD CANCEL THE LICENSE OF 54000 IMMEDIATELY

BSNL — not receiving the message

my mobile no. is [protected] and i am not receiving msg so please solve this problem as soon as possible.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15951
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information