[Resolved]  BTV Hathway — set top box not working

I live in Pratap Nagar Jaipur and am a Bhaskar hathway consumer. The service is irregular Even to day it is not working since morning. The telephone of local area service provider is switched off, as usual at such critical times. I called Bhasker hathway office, around 2.30.pm.The lady, who attended the call simply refused to hear the complaint, saying you talk to local area service provider and puts off the phone.
The attitude of Bhasker hathway persons is worst than what you witness at any cooking agency office, who are equally infamous for their behavior.
The hathway has left the consumer at the mercy of the agents/ service providers and their totally unresponsive staff at their office.
I wonder why they enter the service, which they simply cannot provide.

I leave in khatipora road jhotwara jaipur my complain is regarding my service provider he has suddenly change the cable line from btv hathway he moved to digi cable but we want btv hathway cable in our area so please do something and when we talk about this thing 2 cable oprator he says that btv hathway has bad services. do some thing.

I live in gangwal park I called a lot of time bt no rply next day he picked up the call and said 2 ghante me kam ho jayega bt abi thk ni aaya 2 din ho gye h what should I do plz solve my problem.