[Resolved]  Butterfly Gandhimathi Appliances — Glass breakage

Address:Tamil Nadu

I bought a butterfly Glasstop double burner on Mar 6 2011 and on 27 Dec 2011 at about 06.30 am the glass top broke into pieces and irony is that on that day morning we didnt even used it and automatically it broken into pieces with a heavy noise. Since we hoped that butterfly products are good we didnt cared about the guarantee card and bill and now when complained rather than their R&D investigating the reason they are demanding 1000 rupees for repairing it. Absolutely disturbing....
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Aug 13, 2020
Complaint marked as Resolved 
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I too had the very same experience. The only difference is that the same occurred while making chappathi
Dear Sir,
I bought a Two burner Glass top Butterfly gas stove from RAJAN & CO NAGERCOIL 1 month back.
The issue is with the BUTTERFLY stove is right control knop is not working and we had contacted the RAJAN & CO ‘s service center.
Every day I contact RAJAN & CO ‘s service center, But they didnot responce my calls. I connot use this BUTTERFLY gas stove last 1 month.
So please take a action and replace a new BUTTERFLY 2 BURNER GLASS TOP STOVE immediatly.
If i didnot get a new one i will file this to cunsumer court because i am calling for 1 month to RAJAN & CO NAGERCOIL service center.
Thanks,
Sibin.
Landline:[protected]
I bought a Butterfly Reflection 3 nob Gas Stove from authorised dealer of Butterfly on 26.10.2013. On number of complaints it was installed on 31.10.2013 by the service representative. On the day of installation itself while using for the first time the glass top was turned into pieces with noise and spread all over the kitchen and spoiled food and hurt my wife too. The Product has manufacturing defect and I condemn the item not to use by any one in future.
VEER SINGH MURADNAGAR
NIL

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    +91 44 4900 5100
    Butterfly Gandhimathi Appliances Address
    No. 34, (2nd Floor), Rajiv Gandhi Salai, Egattur Village, Chennai, Tamil Nadu, India - 600103
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