[Resolved] Cadbury Bournville — worms found

divyadantuluri

from Mysore, Karnataka

Address:

Bangalore, Karnataka

worms found on opening Cadbury Bournville code no T91128, PKD ON 11/9 B due to faulty packaging. the outer bournville pack is intact. but the inner wrapping had a hole due to which the chocolate got infected. If i hadn't noticed and given it to a kid, it would have been very dangerous. The feeback mechanism in the site is not working. Nor are the toll free numbers for consumer complaints.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

minaz71

Same experience. I just opened the bournville packet (packed on 03/13 ) and purchased by me couple of days ago from big bazaar in Sahara mall, Gurgaon and found two worms inside it.I have taken a video and I am trying to contact Bournville. But the toll free number [protected] printed on the packet doesnt work. Also emails from the email ID "[protected]@cadburyindia.com" bounce back undelivered.

It seems the feedback info written on the package is just a joke to fool around the customers.

Anybody who can help with this?

HalimaRinaz

from Thane, Maharashtra

Mar 8, 2022

I m a dark chocolate obsessed person and I just took it out of its wrap ate and then I saw it has some fungus kinda thing but the expiry date is 5 month far I want to complain at Cadbury bournville