[Resolved]  Cafe Coffee Day — Mobile theft

Address:

Mumbai City, Maharashtra

I've just had my mobile stolen yesterday evening, in the most unusual circumstances. My office is in Parel, next to Bata showroom behind ITC Grand. There's a Cafe Coffee Day right next to our office. I went to the Cafe with a freidn in the evening at about 7.15 pm. After a minutes conversation,we got up from our table to place the order at the counter. After placing the order, we decided to sit at another table. At this point, I realize my phone was missing. It all happened in less than 2 minutes.
We alerted the waiters and asked the other customers around, but no help. The phone just disappeared in 2 minutes, between placing the order and getting back to the table. The phone was stolen from either the table (I might have left it when I walked to the counter) or from the counter when placing the order.

The sad thing is that there are CCTV cameras in the cafe...but the staff did not help me with the footage. I called up the sales manager and area manager...but no one was ready to go to Vikhroli where the server is (it was just 7.30)...because they claimed the office would be shut.
But the manager promise that today at 10, he would go and check the footage and send me the same.

I have tried calling him so many times since morning but he has switched off his cell phone and not responding. He has completely disappeared. the theft is the handiwork the staff there and that's why they are not cooperative. Even the manager seems to be in the know. I came to know of the theft in less than 2 minutes...and the staff was very evasive.

My phone details:
Name: Rachana Brar /number is registered in the name of Sumel Brar
Number: [protected]
Address: 711, E wing, Arvindo, Sector 9. Charkop, Kandivali West - 400067
Phone model: Galaxy Note GT- N7000
Last used: Yesterday at 7pm
Contact number: [protected]/ [protected]
Email: brar.[protected]@gmail.com
How I lost phone: stolen at CCD Parel, next to Bata
When lost: 26th March 2013, 7.30 pm
IMEI number: 352167/05/256611/5