[Resolved]  Calcutta Telephones — Shifting is not made even after three weeks

Personal — Shifting telephone is not done even after three weeks

Dear Sir/Madam,

I would like to inform you that I gave a request to shift my telephone from Saltlake to Kestopur Location on 02-Jul-2008 in Kolkata exchange.

Case Number :- SLM/OP/H9/NOR/08-09/0734
Phone number to be transferred :[protected]

It is my unfortunate that I am in trouble which is being created by kestopur telephone exchanges personnel.

After several follow up, they agreed to connect my telephone on 18-Jul-2008 in new places. One person from Kestopur exchange came to my house and connected the telephone. That person asks for some tips or money. But I didnt pay any money.

Today is 22-Jul-2008. Still I have not got new numbers from the exchange.

I called up the following person

1. Commercial officer :[protected]
2. Samir Charkaborty :[protected],
[protected]
3. Area Manager :- [protected]
4. Mr Ghosh :- [protected]

They could not give me any guarantee when I can get the new connection number. They told me to wait and see. This is fantastic answer from such a telephone officers. I am using broadband connection along with the landline.

I found that Saltlake exchange is much more capable giving service very fast. For example, I was given the new phone number within 2 hours after giving new connections. Whereas Kestopur exchange is not able to provide the changed number even 4 days are over after the line connection. Is not it funny ? Is it realistic ?

Please look into this matter.


Thanks,
Shyamal Kumar Surai
[protected]

Sir,
I like to request you to transfer my broadband line from my present address to Power house, Sonarpur station Rd, Kolkata-700150 urgently needed.



Jhumur Chatterjee
[protected]
[protected]