[Resolved]  Call-a-Tech — Worthless and Unprofessional Service

Address: Hyderabad, Andhra Pradesh

Dear Sir/Madam,

I got a Deal from Snap Deal offering me a 80% discount on PC/Laptop services by Call-a-Tech.
On the basis of this i purchased this deal from Snap-deal on Dec 20 2010 with voucher code:26221480.
On DEC 2nd, 2010 Two technicians from Call-a-tech visited my place and started to diagnose my issues.Even after working on for 4-5 hours they were not able to resolve my issue and said that there was a definite problem with my Motherboard and left.Later on i got my PC checked with another technician, he was able to resolve the same issue in 30 minutes.In addition to this the Call-a-Tech technicians were very unprofessional in their approach towards resolving the issue. I don't understand on basis of what such people are hired and on what basis Snap Deal offers such kind of worthless deals.
I had even called up the Call-a-tech office and Snap deal customer care and informed the same but still nothing has been done.This just shows the careless attitude of the company's towards its customer.


Regards,

Kalyan Chelluri.
[protected]@gmail.com.