[Resolved]  Canon / ICICI Bank Credit Card — amount Not Converted EMIs

Dear Sir

I have purchase on e canon camera from Mayur Studio Jaipur on 28 April 2008 under a scheme of free 24 EMI on ICICI bank credit cards, and on transation slip it is mention 24 EMI but on statement they charge me full maount instead of EMI, for this I have communicate with ICICI bank but they told me that machine is not valid for that and I have to pay full amount, and vendor said that is valid offer, and I have seen that vendor name in an advertisement published in local newspapers and vendor name as well.

SO, Please I need you help on this .

Thanking You

Rajeev Narain Mathur
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Aug 14, 2020
Complaint marked as Resolved 
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ICICI Credit Card — Purchase Not Converted into EMIs

I ve applied for Icici Titanium Card and got it in Feb(2008).On 5th of march i made purchase of Rs.7150/-only.After few days i got a massage from bank that if i want my transaction can be changed into EMIs.I got all the details and said them to convert it into EMIs And it got converted into 9 EMIs. I Liked it although i was prepared to pay in full.I got motivated with this feature and on 20 th march i made another purchase of Rs.23990/-only. And when i called to convert it into EMIs on 25 th March, The phone banker denied saying that The rule has been changed and ur card is not old enough to fulfill our eligibility criteria.i didn't understand that how can u change u r rules without informing the customers.when my frist transaction can be converted then why the second one is an exception. Then i rushed to branch in Lokhandwala (mumbai). But they said we cant do anything Either u call the Phone banking numbers or go to R.P.G.Tower, J.B.Nagar, (mumbai). I went there also but nothing turned into my i dont have any option. either i will have to pay heavy interests cos i cant pay at one go or i have to face the recovery agents if i deny to pay. I want a solution of this

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