[Resolved]  Canon / ICICI Bank Credit Card — amount Not Converted EMIs

Dear Sir

I have purchase on e canon camera from Mayur Studio Jaipur on 28 April 2008 under a scheme of free 24 EMI on ICICI bank credit cards, and on transation slip it is mention 24 EMI but on statement they charge me full maount instead of EMI, for this I have communicate with ICICI bank but they told me that machine is not valid for that and I have to pay full amount, and vendor said that is valid offer, and I have seen that vendor name in an advertisement published in local newspapers and vendor name as well.

SO, Please I need you help on this .


Thanking You

Rajeev Narain Mathur
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Credit Card — Purchase Not Converted into EMIs

Hi!,
I ve applied for Icici Titanium Card and got it in Feb(2008).On 5th of march i made purchase of Rs.7150/-only.After few days i got a massage from bank that if i want my transaction can be changed into EMIs.I got all the details and said them to convert it into EMIs And it got converted into 9 EMIs. I Liked it although i was prepared to pay in full.I got motivated with this feature and on 20 th march i made another purchase of Rs.23990/-only. And when i called to convert it into EMIs on 25 th March, The phone banker denied saying that The rule has been changed and ur card is not old enough to fulfill our eligibility criteria.i didn't understand that how can u change u r rules without informing the customers.when my frist transaction can be converted then why the second one is an exception. Then i rushed to branch in Lokhandwala (mumbai). But they said we cant do anything Either u call the Phone banking numbers or go to R.P.G.Tower, J.B.Nagar, (mumbai). I went there also but nothing turned into my favor.now i dont have any option. either i will have to pay heavy interests cos i cant pay at one go or i have to face the recovery agents if i deny to pay. I want a solution of this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Canon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    580
    Pending
    0
    Resolved
    152
    Canon India Phone
    +91 12 4416 0000
    +91 22 3901 0101
    Canon India Address
    7th Floor, Tower B, Building # 5, DLF Epitome, DLF Phase III, Gurgaon, Haryana, India - 122002
    View all Canon India contact information