[Resolved] Car — Bad Behaviour by Showroom sales executive - Pratham Motors Bangalore | |
Hi, I am owner of SWift VDi, reg no: KA04 EG 6809 in Bangalore. I took the delivery of my vehicle on 28th November, 09 from Pratham Motors. Unfortunately my car met with an accident on 5th Dec on Mysore highway. Bad experience at Pratham Motors - Bangalore: Unfortunately my new Swift VDi met with an accident on Dec 5 on Mysore highway. I drove the car to Pratham Motors for necessary repair. I was accompanied by my wife who was standing near the security gate while was i was driving in the showroom. One of your customer executive Ms. Swati from Showroom sales passed a comment “ Was he drinking & driving” without realizing that my wife heard the same. She passed this comment to Mr. Arun from PDI who had helped us during our delivery. Couple of aspects that i want to highlight: - Foremost, Swati has no right to pass this comment without witnessing the accident or having had any prior experience with me which proves that i am alcoholic. - I am extremely, extremely hurt with this behavior of your employee & thus decided to bring this to your notice for necessary action to ensure this is not repeated. - I have highlighted this incident to Kiran J – Lead for Ms. Swati and have given him heads up that this matter will be escalated further. - I am scheduled for a call with Customer care of Maruti Suzuki this week for a feedback where i am planning to highlight the same. Request necessary action.I have escalated this to [protected]@prathammotors with cc to [protected]@prathammotors.com Nilesh Deshpande [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
After some time when the speakers stopped working, I got it opened by pratham motor technician for repair. To my surprise, I found that it is not Kenwood but some junk Maruti Nippon speakers. There is no Nippon or Kenwood label on it, only a Maruti label and "NFC" series number indicating it is from Nippon. First he kept saying it is Maruti Genuine accessory, then to fool me, he said, Nippon is same as Kenwood.
I went to Nippon authorized service station in Koramangala . They told me that Nippon and Kenwood are clearly different companies. Both of them have a tie up with Maruti. The NFC series is Nippon and if it were Kenwood, it would have been KFC series.
Nippon Audiotronix Ltd is the distributer of car electronics . It manufactures its own car electronics
accessories. It also distributes Kenwood and other brands. Maruti has tie up with it to supply Nippon
speakers and other car electronics to its cars such as Esteem, swift etc. Nippon is such a low end manufacturer that it doesn’t have its own website. Pratham motors fooled me by saying that Kenwood and Nippon are same.
Even today if you go and ask him : he will say Nippon and Kenwood is same.
What the crook Pratham motors gave me were the removed speakers of some such car not the kenwood speakers.
I am left with broken junk Maruti Nippon speakers when I asked him to give Kenwood speakers.
My advice to all the people is that don’t give your cars to pratham motors for service and don’t take any accessories from him at all. If he is fitting anything, open it and see what he is giving. He will definitely cheat you where ever he can. He is a cheater.