Hi,
I am Sreenath and writing here after getting frustrated from KVR Cars (Maruti dealer). I had booked Maruti 800 Due version (Icy Blue Color) on 13/09/2008 through KVR Cars, Anangur, Vidhya Nagar, Kasaragod. At the time of booking, Maruti had a 12, 000/- discount offer in Kerala (Onam festival offer), the same has been promised by the agency. But the time of car delivery they informed us that, they cannot give the complete 12, 000/- discount because now maruti has reduced the discount to 8, 000/-. For the same the claim that because of delay in vehicle delivery they cannot proceed with previous offer, they can give only the new offer. Finally they come up with an alternate solution as instead of 12, 000/- discount they will provided 8, 000/- plus 4, 000/- worth accessories. We agreed for the same. But finally when the car delivered to us KVR Cars didn't fix the promised or shown (selected accessories) in cars and they took one extra day for the delivery.
It’s very unfortunate that Maruti being the largest trusted car manufacturer in India but its agencies provides such a bad support to customers. Was this information helpful? | 
RANJUSHA.P.M
W/O SANJEEV KUMAR,
MANJUVIHAR, RAROTH,
THAMARASSERY, KOZHIKODE, KERALA, Mob [protected]
TO,
MARUTI ZUZUKI INDIA LTD AND KVR CARS
Sir,
I purchased a Maruti ALTO K10 VXI Car from KVR CARS, ANANGOOR, KASARAGOD, KERALA on August 2015.While driving my husband, the car met an accident with a fish carrying container vehile and got damaged on 26/09/2016.the car brought to KVR MARUTI ULTRA MODERN BODY WORK SHOP at Mailaty, Kasaragod, Kerala on that day for repair work.After repair they informed that the repair work has competed, all are in goodcondition and tookaway the vehicle from the body shop on 14/11/2016.Then I collect the repair bill of Rs 124190/= and deposited the bill amount to the Bank account of KVR CARS as cheque on 15/11/2016.On 19/11/2016 morning I tookover the car from he bodyshop and while driving I feel that the ignition is bad, A/C not working, all indicators are not working properly painting work is verybad .I drive just about 45kms suddenly I saw fog occuring from the Engine cabin room, I stopped the car and open the cabincover bonnet .While opening I saw the Engine coolent is boiling and spreadout from the coolent tank to allover the Engine cabin, inner part of the bonnet and outer side of the bodyframe.The Engine has overheating.I call to KVR CARS BODY SHOP at Mailatty and told the complaint.They came and examined the car but they has no idea .Afer examination, they took the car again to KVR CARS BODY SHOP at Mailatty that day.Till today the car is at KVR CARS Body shop.What about their Performance, pancuality, loyalty, Responsibility and sincereness over the vehicles .I think there is no proper work done on my vehicle .I have no scope on my car from KVR CARS ULRA MODERN WORK SHOP at Mailaty and lost trust on that body shop. It's very unfortunate that Maruti being the largest trusted car manufacturer in India but its agencies provides such a bad support to customers. Kindly consider my petition and issue directions to the dealer.
Kasaragod,
22/11/2016 Yours faithfully,