[Resolved]  Carrier Airconditioner — Faulty unit - need replacement

Address:

Ambala, Haryana

I regret to write that my new carrier air conditioner is not working properly since i have bought it. I have logged couple of complaints with the customer care but the problem is still not resolved. Even once the leakage was diagnosed and gas was refilled.

But on 24th june 2013 again i logged a complaint with customer care, the engineer visited & told that again gas has leaked.

This is really unacceptable. I have paid rs. 23, 500/- for the new air conditioner of a reputed brand - carrier & i can not keep on getting numerous repairs done within 2 months of purchase. There is certainly some manufacturing fault with this unit & i am not going to accept any further repairs.

Request you to please get this unit replaced with a new unit at the earliest.

Model no : carrier durakool window ac (Capacity classification - 1.5 tr)

Chassis no :[protected]

Customer id : 91106706

Date of purchase : 27th april 2013

Dealer name : arvind electronics, ambala city

Sangeeta jain
[protected]