[Resolved]  CCA Avenues India Ltd. — REFUND THE UNSUCCESSFUL TRANSACTION, CREDITED TO THEIR ACCOUNT

Address:

Khordha, Odisha

More than 14 days.....

(Please reffered to that mail discussion)

First I had booked D8, D9 for that case trnasaction not done properly; but the amount debited from my account through HDFC netbanking. And ticket print out also not came to my mail ID. Pls go through the attachment.

After that agin I had booked D6 & D7. For this case transction done properly with ticket print out & also got the mail.

Dear Sir,

Please go throgh the attachment in details .

I have already given you the deatils with attachment since 29th sep.

Also go through the trail in details for better information.
From your side some body confirm that he has receive the attachment details also.
After that he told me to purchase another 2- ticket , we will arrange to return with in 48hr.

Alraedy 13days left.

How many times I will request you.....

As per CCA Avenues they have not received , but my online tranction shows that 124/- credited to CCA Avenues
( For this you can check the attachment - In MS office 2007 - Excel Format).
Also you can contact HDFC bank; at other end HDFC bank's customercare dept. explained that CCA Avenues is responsible for this transaction. for this bank is not responsible.....!!!!!!

For this who will responsible I don't know. Every time you both parties make different excuse.....

Consumer Forum is there...!!!!

Thanks,

Yajna Prasad Panda
[protected]




On Mon, Oct 11, 2010 at 11:28 AM, BOOKTICKETNOW <[protected]@bookticketnow.com> wrote:

Dear customer,

The transaction with the order number:5374871301916119737763659 is an abandoned (unsuccessful) transaction since we couldn't obtain authorization for your card from the bank and we hereby confirm that customer card is not charged for the same.

In case, if customer card has been charged for the above mentioned unsuccessful transaction then we request you to kindly provide us with the Scanned image / Screenshot of Bank Account statement and also provide us with authcode number or other transaction details (such as Transaction ID, Reference Number) which has been provided by card issuing bank for further investigation.

If you require any further assistance, please do not hesitate to contact us.



On Fri, Oct 8, 2010 at 12:05 PM, BOOKTICKETNOW <[protected]@bookticketnow.com> wrote:

sir

In our system your oder shows abonded transaction , We have given time but till bank has not cleared the oder to us .

HDFC Bank Account Holder YAJNA P PANDA
Billing Address:(As entered by the Customer)
New Govt Colony Blockno: f5 ,10/3
Bhubaneswar Odisha
751010 India
Customer's Phone : [protected]
Customer's E-mail : [protected]@gmail.com
Customer's IP Address : 115.184.128.72 ( Analyze IP Address )

Recepient's Name :
N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recepient's Phone Number :
N/A

Special Instructions :
PLEASE SEND SMS AFTER CONFIRMATION



Status :Abonded Transaction



On Fri, Oct 8, 2010 at 11:52 AM, yajna prasad panda <[protected]@gmail.com> wrote:

Dear Sir/ Madam,

This is very old case. From your side you have given 4 days time & already expired without any result.
So, Please go through the trail mail & do the needful.

--
Yajna Prasad Panda

cell no.- [protected] / [protected]
Bhubaneswar.



[protected] Forwarded message[protected]
From: BOOKTICKETNOW <[protected]@bookticketnow.com>
Date: Thu, Oct 7, 2010 at 7:32 PM
Subject: Re: Alert from HDFC Bank
To: yajna prasad panda <[protected]@gmail.com>



Sir

We are not able to refund you the money due to abonded transaction ,so plz contact your bank.


On Wed, Sep 29, 2010 at 9:42 PM, yajna prasad panda <[protected]@gmail.com> wrote:

Dear Sir,

But that CCA ---- Avenues India Ltd.....is the on line payment authority of www.tickectbooknow.com they confirm that this amount is not credit to their account.
For that i have logged a complain ( Compl. No. BPNC 030 ) . Help desk no. [protected].(www.tickectbooknow.com)

For that who will rlesposible to return my money. CCA -[protected] Avenues India Ltd or HDFC bank.

Online ticket booking first time in Orissa.

Kindly solve my problem & revertback ASAP.

Thanks & regards,

Yajna..
[protected]