[Resolved]  Ccavenue, Bigflix — charged for failed transactions, TWICE!!!

I used ccavenue to register for bigflix movie rental service and the transaction failed ***************[protected] and ***************[protected]. so i tried again and it showed another error(2029) . the statement shows i was charged twice for something i never got! i tried to raise a dispute on ccavenue.com and there is another error regarding the webpage! i tried to find the contact no. and even that page has an error! is that how you scam your customers?
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Aug 14, 2020
Complaint marked as Resolved 
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hiii,
i agree with vaibhav, currently CCAvenue are facing some problems during the transaction at all portals, basically they are trying to update their payment page but unable to execute succesfully, and due to this lots of customers are facing problems,

the worst things is they are not accepting their fault and consumers are in black with their CC.

I think services of CCAvenue are failing
thanks
amit
buddies,
I am too the prey of their sick service...I bought some DVD from Moser Baer website which redirected me to CCAvenues gateway...after feeding them with the necessary details, I was just welcomed with an error page...and when I checked my bank account instantly, the mentioned amount was already deducted...I was not sure with whom I shud have contated the for the settlement.And these ridiculous services really puts we customers in the lurch with a very bad experience...
Guys CCavenues is the best payment gateway you ask any payment related query to customer care.

You will get all your queries solved ...
I got a strange transaction done on my account today (02-Apr-2010).
One debit and one credit with a transaction date of year 1624 and 1926 for an amount of 5466 and 5866.
when I called citi bank, they said that, CCAVENUE got authorisation for the transaction done on 2-Apr-2009 for the debit and for the credit transaction authorisation failed then.

I am completly bowled...

In year 1924, not sure if citi bank exists or CCAVENUE exists...even if they exist, atleast I do not exist during that time :-)

So, the online transaction are unsafe.
The citi bank officier is very confused and could not answer or trace my queries...
I am now plus 400 rupees today but what if I loose some thousands or lakhs due to such stupid transactions???

BE CAREFUL.

Best wishes,
Mouli
PHANI RAJA MOULI VADDIPARTHI
CC Avenue is fraud and makes lots of money wearing mask of technical problems, where this money actually goes?their own bloody pocket
They dont provide any sort of refund claims.


CCAvenue Transaction Error Page

Error Code: 2029
Error Description: Successful Transaction. You may contact the merchant for the services or in case of any concerns with regards to the charge you may write to [protected]@ccavenue.com
Privacy Policy | Fraud Policy | Browser related issues

LoL @ their policies error 2029 sucks no reply from [protected]@ccavenue.com
scammers

I want to take legal action against them

Fraud Transaction

Fraud Transaction [protected] Rs. 2500 Pos 139428 [protected] Rs. 2500 Pos 139428 [protected] Rs. 2500 Pos 139428 [protected] Rs. 2500 Pos 139428 [protected] Rs. 200 Pos 139428

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