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CC Avenue

[Resolved]  Ccavenue — No refunds.

I paid Rs.9090 to book a hotel room on Makemytrip.com (Ref #[protected]). I used Netbanking as payment option. After my bank processed the payment, CCAvenue gave an error that transaction id cannot be generated. The same happened when I tried to pay Rs.330 to DishTV (Ref #[protected]). So, this is not the problem of the merchants but of CCAvenue. They do not pick up my calls and the reply to my e-mail has been unsatisfactory.

I request you all to avoid using CCAvenue as they are not processing the payments well and not accounting for this mistake.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Please mail them on [protected]@ccavenue.com

And you can call them on this number :[protected] and Ask for customer service

You will surely get your refund.
Reply
dear sir,
myself veerababu, At 12august airtel recharged Rs 125 rupees but
payment recieved from hdfc bank but amount not come my mobile
order no=260382
my mail id =[protected]@rediffmail.com
mobile no=[protected]



with regards
Reply
Hi Friends ...
After a very bad experience with E- Billing Solutions ( EBS payment Gateway ). As i have closed my account with EBS on[protected] as per the commitment of Ebs Manager Mr. Anil Kumar my account will be live with in 30 - 45 days but around after 40 days my few option are live and till date my credit and debit cards are not live . I am calling Anil numbers of time but he ignore my calls . Finally three month ago i made a request for refund .
My personal experience with Ebs and specially very bad, I never recommend Ebs and Anil Kumar for payment gateway they are providing worst services in payment gateway .

Madhav Travels
www.imagineservices4u.com
Reply
To,

Customer Care Head,
CC Avenue

Sub:- Money has been debited from my account for a failed transaction.

I was making an online payment for JustBake Confectionery on 7 Jan, 2012. The process completed by debiting money from my account, but the transaction failed. I have tried to call the customer care and reply to their mail, but in vain. Please look into the issue asap and transfer the money (Rs.600) to my account asap.

Details:- CCAvenue Order No. EC[protected] :: Transaction Failure (Rs.600)

Yours Truly,
Poonam
Reply
Dear Sir

I made a payment of amount 499 on 24th April 2014 to my MTS blaze prepaid no.[protected] it got reduced from my caner account immediately I did payment with a debit card. The reference number is Order No.M[protected] from CCAvenue but the amount is not paid please one do payment my MTS account or refund my money as early as possible

Thanking you
Reply

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    CC Avenue Phone
    +91 22 6742 5555
    +91 22 2600 0816
    +91 22 3291 3622
    CC Avenue Address
    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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