[Resolved] cccc — very bad service to NRI customers by HDFC bank
let me share the recent bad experience with HDFC bank.I have an NRE accountwith HDFC bank..last month I had a requirement of a cheque book and i applied for a fresh cheque book online through netbanking.I got a message that it will be reached within 4 days to my kuwait address.
i kept on waitin for 7 days and when I tried toc ontact HDFC people, The people were lazy like anythin..no nodal officers or nothing..after lodging the complaint, I received a notification that my request will be attended in 7 working days...how rubbish...Then the NRI deppt people told me that they have dispatched the chequebook by registered post and If I have not received it yet then I should apply a new one...they cant track their post in which they sent the 1st cheque book..Then I applied the 2nd cheque book and similarly the 3r..Till date I have notreceived any cheque book and its been 30 days...
I am surprised to c this...no body takes the responsibilty..and they are just sending me the mails with thier normal format of " we regret " "we regret"
also for any service like change of address, NEFT/RTGS...the NRIs need to send a written application while other banks give this preactivated...
I must recommend that never ever go to HDFC bank for NRE account...they people wont even call you no matter how big is your complaint.
Complaint marked as Resolved Aug 13, 2020