[Resolved] cccc — very bad service to NRI customers by HDFC bank
let me share the recent bad experience with HDFC bank.I have an NRE accountwith HDFC bank..last month I had a requirement of a cheque book and i applied for a fresh cheque book online through netbanking.I got a message that it will be reached within 4 days to my kuwait address.
i kept on waitin for 7 days and when I tried toc ontact HDFC people, The people were lazy like anythin..no nodal officers or nothing..after lodging the complaint, I received a notification that my request will be attended in 7 working days...how rubbish...Then the NRI deppt people told me that they have dispatched the chequebook by registered post and If I have not received it yet then I should apply a new one...they cant track their post in which they sent the 1st cheque book..Then I applied the 2nd cheque book and similarly the 3r..Till date I have notreceived any cheque book and its been 30 days...
I am surprised to c this...no body takes the responsibilty..and they are just sending me the mails with thier normal format of " we regret " "we regret"
also for any service like change of address, NEFT/RTGS...the NRIs need to send a written application while other banks give this preactivated...
I must recommend that never ever go to HDFC bank for NRE account...they people wont even call you no matter how big is your complaint.
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Aug 13, 2020Complaint marked as Resolved
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